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Clinical Support Specialist
2 months ago
About WakeMed
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.
Job Summary
The Clinical Support Specialist provides administrative support to patients, families, and professional staff to ensure efficient customer-oriented service delivery. This role actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse.
Key Responsibilities
- Dignity and Respect: Listen to and honor patient and family perspectives and choices.
- Information Sharing: Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful.
- Participation: Patients and families are encouraged and supported in participating in care and decision-making at the level they choose.
- Collaboration: Patients, families, and the Clinical Support Specialist collaborate in the delivery of care.
Requirements
- 1 year of healthcare experience preferred
- High School Diploma or Equivalent required
- College courses in Nurse Aide required
- Nurse Aide I certification required
