Current jobs related to Audio Visual Support Specialist - Chicago, Illinois - Yorktel
-
Audio Visual Specialist
1 week ago
Chicago, Illinois, United States KVL Audio Visual Services Full timeJob Summary:As an Audio Visual Technician with KVL Audio Visual Services, you will be responsible for setting up, operating, and troubleshooting audio and visual equipment for various events in Chicago. This role requires a keen eye for detail, technical expertise, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Configure...
-
Audio Visual Specialist
1 week ago
Chicago, Illinois, United States KVL Audio Visual Services Full timeJob OverviewKVL Audio Visual Services is seeking a skilled Audio Visual Technician to join our team in Chicago. As an on-call technician, you will be responsible for setting up, operating, and troubleshooting audio and visual equipment for various events.Key Responsibilities:Set up and test audio and visual equipment before eventsOperate equipment during...
-
Audio Visual Specialist
2 months ago
Chicago, Illinois, United States KVL Audio Visual Services Full timeJob Summary: As an Audio Visual Technician with KVL Audio Visual Services, you will be responsible for setting up, operating, and troubleshooting audio and visual equipment for various events. This role requires a keen eye for detail, technical expertise, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Set up and test...
-
Audio-Visual Specialist
2 weeks ago
Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full timeJob SummaryThe Metropolitan Water Reclamation District of Greater Chicago is seeking a highly skilled Audio-Visual Specialist to provide technical support for business meetings, conferences, and training sessions. The ideal candidate will have a strong background in audio-visual equipment setup and maintenance, as well as excellent communication and...
-
Audio-Visual Specialist
3 weeks ago
Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full timeJob SummaryThe Metropolitan Water Reclamation District of Greater Chicago is seeking a highly skilled Audio-Visual Specialist to provide technical support for business meetings, conferences, training sessions, and other live or recorded events. This role requires a strong understanding of audio-visual equipment, network management, and technical writing.Key...
-
Audio-Visual Systems Specialist
1 month ago
Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full timeJob SummaryThe Metropolitan Water Reclamation District of Greater Chicago is seeking a highly skilled Audio-Visual Systems Specialist to join our team. This role will be responsible for analyzing and recommending improvements to our network audio and video infrastructure, as well as providing technical support for business meetings, conferences, and other...
-
Audio-Visual Systems Specialist
3 days ago
Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full timeJob SummaryThe Metropolitan Water Reclamation District of Greater Chicago seeks a highly skilled Audio-Visual Systems Specialist to join its team. This role will be responsible for analyzing the district's audio and video infrastructure needs, recommending improvements, and providing technical support for various events and meetings.Key...
-
Audio-Visual Systems Specialist
2 weeks ago
Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full timeJob SummaryThe Metropolitan Water Reclamation District of Greater Chicago is seeking a highly skilled Audio-Visual Systems Specialist to join our team. This role will be responsible for designing, implementing, and maintaining integrated video communications systems to enhance business efficiency and productivity.Key ResponsibilitiesDesign and implement...
-
Chicago, Illinois, United States VARITE INC Full timeJob Title: Audio and Visual Telecommunications SpecialistJob Summary:VARITE INC is seeking a highly skilled Audio and Visual Telecommunications Specialist to join our team. As a key member of our team, you will be responsible for supporting the design, installation, and programming of custom audio-video systems for the Money Museum.Key...
-
Audio-Visual Specialist
4 weeks ago
Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full timeJob SummaryThe Metropolitan Water Reclamation District of Greater Chicago is seeking a highly skilled Audio-Visual Analyst to provide technical support for business meetings, conferences, and training sessions. This role requires a strong understanding of audio-visual equipment, network management, and technical writing.Key ResponsibilitiesSet up,...
-
Audio-Visual Specialist
1 month ago
Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full timeJob SummaryThe Metropolitan Water Reclamation District of Greater Chicago is seeking a highly skilled Audio-Visual Analyst to provide technical support for business meetings, conferences, and training sessions. This role requires a strong understanding of audio-visual equipment, network management, and technical writing.Key ResponsibilitiesSet up,...
-
Audio and Visual Telecommunications Specialist
2 weeks ago
Chicago, Illinois, United States VARITE INC Full timeJob Title: Audio and Visual Telecommunications TechnicianVARITE INC is seeking a highly skilled Audio and Visual Telecommunications Technician to join our team. As a key member of our team, you will be responsible for designing, installing, and programming custom audio-video systems for our clients.Key Responsibilities:Conduct site surveys and participate in...
-
Audio and Visual Telecommunications Specialist
4 weeks ago
Chicago, Illinois, United States VARITE INC Full timeJob Title: Audio and Visual Telecommunications TechnicianVARITE INC is seeking a highly skilled Audio and Visual Telecommunications Technician to join our team. As a key member of our team, you will be responsible for designing, installing, and programming custom audio-video systems for our clients.Key Responsibilities:Conduct site surveys and participate in...
-
Audio Visual Technician
4 weeks ago
Chicago, Illinois, United States Rubenstein Forum Full timeAbout UsThe Rubenstein Forum is a hub for academic discourse and intellectual exploration. As a company that values innovation and collaboration, we are dedicated to creating a supportive and inclusive work environment that fosters growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee...
-
Audio Visual Systems Integration Specialist
3 weeks ago
Chicago, Illinois, United States EOS USA Full timeJob Title: Audio Visual Commissioning EngineerWe are seeking a skilled and experienced Audio Visual Commissioning Engineer to join our team at EOS USA. As an AV Commissioning Engineer, you will be responsible for ensuring the seamless integration and optimal performance of audio-visual systems.Key Responsibilities:Collaborate with project teams to understand...
-
Audio Visual Specialist
2 weeks ago
North Chicago, Illinois, United States The Fountain Group Full timeJob SummaryWe are seeking a skilled Audio Visual Technician to join our team at The Fountain Group. As an Audio Visual Technician, you will be responsible for setting up presentation and conferencing systems, coordinating technical aspects of events, and troubleshooting system issues.Key ResponsibilitiesSetup and configuration of presentation and...
-
Audio and Visual Telecommunications Specialist
1 month ago
Chicago, Illinois, United States Revolution Technologies Full timeJob SummaryWe are seeking a highly skilled Audio and Visual Telecommunications Technician – II to join our team at Revolution Technologies. As a key member of our team, you will be responsible for designing, installing, and programming custom audio-video systems for our clients.Key ResponsibilitiesConduct site surveys and participate in team meetings to...
-
Audio Visual Specialist
2 weeks ago
North Chicago, Illinois, United States The Fountain Group Full timeThe Fountain Group is seeking a skilled Audio Visual Technician to join our team. As a key member of our technical staff, you will be responsible for the setup and maintenance of presentation and conferencing systems. Your expertise will be essential in ensuring seamless events and meetings. Key responsibilities include: * Technical coordination of events...
-
Audio Visual Technician
2 months ago
Chicago, Illinois, United States Rubenstein Forum Full timeAbout UsThe Rubenstein Forum is a leading organization in the field of academic discourse and scholarly inquiry. As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to...
-
Audio Visual Technician
1 month ago
Chicago, Illinois, United States The Dalcy Full timeAudio Visual Operator Job SummaryWe are seeking a skilled Audio Visual Operator to join our team at The Dalcy, a private event space in the historic Fulton Market District. As an Audio Visual Operator, you will be responsible for expertly operating lighting and video systems, providing technical assistance for DJs and musical talent, and ensuring a seamless...
Audio Visual Support Specialist
2 months ago
For over 35 years, Yorktel has been a leader in video managed services, partnering with some of the largest business and government organizations globally.
With a management portfolio of over 10,000 video systems worldwide – more than any other video communications service provider – Yorktel possesses the expertise and global presence to deliver enterprise-level visual communication solutions.
Yorktel is currently on the lookout for an Audio Visual Support Specialist who will be stationed at a client site, overseeing all audio-visual conference technologies to ensure optimal functionality.
This role involves direct interaction with clients to guarantee a satisfying collaboration experience.Key Responsibilities:
Regularly engage with both internal and external resources to achieve mutually beneficial outcomes.
Provide recommendations to internal teams and clients regarding any concerns or issues, ensuring prompt resolution of problems while collaborating closely with assigned team members.
Regular planning is essential to address incoming client inquiries.Must communicate effectively to answer complex questions and respond to detailed requests.
Safeguard all internal and external confidential information, exercising discretion and judgment in accordance with company policies and procedures.
Act as a service advocate to promote the use of video collaboration rooms and systems.Assist with video bookings and connections.
Adhere to all procedures and policies set forth by both the client and Yorktel.
Create and maintain Standard Operating Procedures (SOPs) and run books related to job functions.
Conduct scheduled preventative maintenance on conference room A/V technologies.
Perform routine checks on all conference spaces.
Coordinate with users and configure Video Teleconferencing (VTC) systems to establish connections with remote participants, ensuring optimal audio, visual, content sharing, and recording capabilities.
Collaborate with the onsite team to develop and maintain user documentation and quick reference guides (QRG) for A/V technology usage.
Provide client training on collaboration technology.Troubleshoot issues in conference spaces and related technologies.
Perform basic repairs, including but not limited to:
Standard connector and terminations.
Simple cable replacements (non-conduit run).
Projector bulb replacements.
Basic equipment replacements.
Monitor replacements (may require additional resources depending on size).
Escalate facility and other non-related issues to the client and/or their designated providers.
Provide hands-on support as necessary.
Escalate technical issues to the client and/or their designated providers.
Own incidents and facilitate their resolution.
Work with onsite team members to train new resources and prepare for backfill resources.
Manage and track equipment inventory, ensuring the accuracy of Yorktel's Configuration Management Database (CMDB).
Serve as the primary contact for video and audio conferencing support, delivering technical and concierge assistance as required.
Skills & Qualifications:
Exceptional customer service skills.
A collaborative team player.
Outstanding communication skills (both verbal and written).
Maintain a professional demeanor and appearance at all times.
Strong problem-solving abilities.
Highly organized and dedicated.
Superior analytical skills.
Proficient in Microsoft Office Suite.
Education & Experience:
5+ years of experience in supporting, troubleshooting, and installing video conferencing and audio/visual technologies, including Zoom, Webex, Google Meets, and Blue Jeans meetings.
Bachelor's degree or equivalent work experience.
Familiarity with Cisco, Poly, and other SIP/H323 video conferencing endpoints.
Experience with Microsoft Teams and Microsoft Teams Room devices.
Knowledge of Zoom Rooms and the Zoom Administrative Portal.
Experience with conference room controls and A/V equipment (Crestron, Extron, etc.).
Proficiency in room reservation platforms.
Experience with digital signage solutions.
Ability to provide VIP-level white glove services for meetings, training, and events.
Capability to interact professionally and confidently with senior executives.
Additional Requirements:
May require occasional lifting (up to 25 lbs.).
Requires extensive sitting, standing, and walking.
Some travel may be necessary, requiring multi-night stays within and occasionally outside the local work area.
Valid driver's license.
Must be willing to undergo background checks and drug tests as required by current or future contracts.
Yorktel offers a competitive salary and benefits package, including 401k and Flex 125 plans.
We adhere to all laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply for all of our job openings.
Yorktel is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation, and gender identity or expression, protected veteran status, or any other characteristics protected by law.
We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
