Dispatch Operations Manager

2 days ago


San Antonio, Texas, United States Alamo Trust, Inc Full time
About the Role
We are looking for a highly skilled Communications Dispatcher to join our team at Alamo Trust, Inc. As a dispatcher, you will play a critical role in maintaining the safety and security of our visitors and employees.

Key Responsibilities:
• Answering non-emergency and emergency calls, recording information, and informing Alamo Rangers and Law Enforcement agencies of incidents.
• Logging and issuing visitor, contractor, and Alamo employee badges while visiting or performing duties at the Alamo.
• Providing visitor services by explaining Alamo regulations, responding to questions, and ensuring safety within the Alamo.
• Preparing security reports for management as needed.
• May provide first aid, cardiopulmonary resuscitation (CPR), or emergency assistance to visitors and Alamo employees.
• Interacting with guests, large groups, community organizations, and VIP visitors.
• Monitoring CCTV and reporting incidents to Alamo Rangers and Law Enforcement agencies.

Requirements:
• Minimum of three years prior military and/or Law Enforcement experience.
• Usage of CCTV and Radio Communication.
• Skills in monitoring and assessing situations, determining appropriate response, and using surveillance, monitoring, and detection equipment.

This position comes with a competitive hourly rate commensurate with experience and offers a range of benefits. The estimated salary for this role is $28-$38 per hour.

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