Case Management Coordinator

3 days ago


Asheville, North Carolina, United States Comprehensive Health Services Full time
Job Title: Lead Case Manager

At Comprehensive Health Services, we are seeking a highly skilled and experienced Lead Case Manager to join our team. As a key member of our disaster response team, you will play a critical role in coordinating case management services for individuals and families affected by natural disasters.

Key Responsibilities:
  • Coordinate case management services for individuals and families in disaster-affected areas
  • Ensure case managers initiate and maintain contact with each enrollee
  • Provide oversight of case managers, ensuring quality control and adherence to contract policies and procedures
  • Develop Individual Disaster Case Management Plans in accordance with State of NC policies and procedures
  • Work closely with community resources and care coordinators to ensure effective communication
  • Maintain the contract database in accordance with contract policies and procedures
  • Develop reports on the level of work achieved on each case
Requirements:
  • Bachelor's degree in social work, psychology, sociology, or other relevant behavioral science
  • 1 year of experience in providing services to families during crisis
  • Clean criminal background check
  • Ability to multi-task, be detail-oriented, and have excellent verbal and communication skills
  • Proficiency with computer and common office equipment, as well as with MS Office products
Preferred Qualifications:
  • Bilingual in Spanish and English (Speaking, Writing, and Reading)
  • 1 year of experience in provision of resources and referrals
Physical Requirements:
  • Ability to lift up to 15 lbs
  • Able to communicate verbally and listen for constant surveillance of staff activities
  • Able to withstand changing environmental conditions with weather (rain, lightning, and winds)
  • Able to withstand and manipulate through construction areas and debris

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.


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