District Dental Director

2 weeks ago


Beverly, Massachusetts, United States Cortland Dental & Braces - a Benevis company Full time
Job Summary

Cortland Dental & Braces - a Benevis company is seeking a highly skilled and experienced District Dental Director to join our team. As a key member of our leadership team, you will be responsible for the smooth operation of our dental teams across multiple sites.

Key Responsibilities
  • Ensure adherence to all government and state dental board rules and regulations, including CMS, HIPAA, and OSHA regulations.
  • Develop, coach, train, and mentor doctors to reach their performance potential, particularly for new doctors during their onboarding and ramp-up period.
  • Manage and supervise personnel, client/patient relations and satisfaction, and serve as a role model for office teams.
  • Partner with offices to ensure programs are effectively managed, staff is fully trained, SMART plans are developed and executed, and customer service standards are met.
  • Ensure doctors provide positive memorable experiences for patients and parents.
  • Identify and refer patients for specialty services, as appropriate.
  • Respond to and resolve clinical patient concerns within 24 hours at DM request.
  • Ensure doctors are answering and responding to after-hours calls.
Requirements
  • 5+ years of management experience preferably with a multi-site dental practice of dentists and staff.
  • DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation.
  • Current, valid license to practice dentistry in the states where providing patient care (License must be in good standing) or be willing and able to obtain licensure.
  • Compassion and a strong desire to provide dental care to both children and adults.

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