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Customer Service Representative

4 weeks ago


Hales Corners, Wisconsin, United States The Salvation Army USA Central Territory Full time

The Salvation Army USA Central Territory is an equal opportunity employer. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

Job Summary:

As a Customer Service Representative, you will be responsible for providing excellent customer service to our shoppers and donors. You will maintain a clean and well-organized work and shopping experience, handling each transaction with accuracy.

Key Responsibilities:

  • Present a professional appearance, always adhering to dress code.
  • Accurately manage personal cash drawer, opening, closing, and balancing. Adhere to all Salvation Army money handling procedures.
  • Work to understand the Point of Sales system and complete sales effectively and efficiently. Proficiency with the system should be obtained within 3 months of employment.
  • Maintain a clean work environment at the cash register as well as the rest of the store. This will include cleaning, straightening, hanging, and restocking as needed.
  • Maintain a friendly demeanor, greeting our customers and asking if they need any assistance.
  • Follows all Salvation Army policies regarding the sale of merchandise.
  • Keep floor stocked and put new merchandise out. Work to meet the production goals for the store each day as needed.
  • Must be available for a flexible schedule.

What We Offer:

The Salvation Army USA Central Territory offers a competitive salary and benefits package, as well as opportunities for professional growth and development.