Customer Relationship Coordinator
7 days ago
At Weber Display & Packaging, we are searching for a highly skilled Sales Service Representative to support our sales team. As a Sales Service Representative, you will be responsible for handling the in-house responsibilities of sales and customer support, including fostering relationships with internal and external customers and vendors.
Main Responsibilities:
- Develop and maintain relationships with internal and external customers and vendors to drive business growth and customer satisfaction.
- Manage up front activities from design through the pre-production process.
- Ensure timely and accurate order entries to meet customer expectations.
- Purchase various corrugated and non-corrugated components in a cost-effective and efficient manner.
- Investigate and resolve customer issues and complaints to ensure they are addressed and rectified.
- Collaborate with the sales team to communicate accurate information flow throughout all departments within the organization.
- Work efficiently to achieve customer satisfaction in all aspects of the process.
Requirements:
- Bachelor degree preferred; prior related experience a plus.
- Strong organizational skills and ability to service numerous accounts and personalities.
- Team player with great problem-solving abilities.
- Ability to think on your feet and adapt to a fast-changing environment with high customer demands.
- Must be strong with numbers and financials.
- Must have good computer skills and experience with Microsoft Office (Word, Excel).
What We Offer
We offer a competitive salary commensurate with experience: $70,000 - $90,000 per year. Additionally, we provide great benefits including medical, dental, paid time off, and 401(k) with match and profit sharing among others.
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