Customer Relationship Coordinator

7 days ago


Philadelphia, Pennsylvania, United States Weber Display & Packaging Full time
About the Job

At Weber Display & Packaging, we are searching for a highly skilled Sales Service Representative to support our sales team. As a Sales Service Representative, you will be responsible for handling the in-house responsibilities of sales and customer support, including fostering relationships with internal and external customers and vendors.

Main Responsibilities:

  • Develop and maintain relationships with internal and external customers and vendors to drive business growth and customer satisfaction.
  • Manage up front activities from design through the pre-production process.
  • Ensure timely and accurate order entries to meet customer expectations.
  • Purchase various corrugated and non-corrugated components in a cost-effective and efficient manner.
  • Investigate and resolve customer issues and complaints to ensure they are addressed and rectified.
  • Collaborate with the sales team to communicate accurate information flow throughout all departments within the organization.
  • Work efficiently to achieve customer satisfaction in all aspects of the process.

Requirements:

  • Bachelor degree preferred; prior related experience a plus.
  • Strong organizational skills and ability to service numerous accounts and personalities.
  • Team player with great problem-solving abilities.
  • Ability to think on your feet and adapt to a fast-changing environment with high customer demands.
  • Must be strong with numbers and financials.
  • Must have good computer skills and experience with Microsoft Office (Word, Excel).

What We Offer

We offer a competitive salary commensurate with experience: $70,000 - $90,000 per year. Additionally, we provide great benefits including medical, dental, paid time off, and 401(k) with match and profit sharing among others.



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