Houseperson - Public Area Ambassador

7 days ago


Hilo, Hawaii, United States Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Full time
Job Title: Houseperson - Public Area Ambassador

About the Role:
We're looking for a detail-oriented and organized individual to join our team as a houseperson in a public area setting. As a houseperson, you will be responsible for maintaining the cleanliness and organization of various areas within the hotel.

Key Responsibilities:
  • Transport clean linen to designated storage rooms and replenish supplies on each floor
  • Collect trash, soiled linen, and other items on assigned floors as requested by management
  • Deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens to guest rooms
  • Maintain a clean environment in guest rooms, corridors, lobby, and work areas
  • Anticipate, listen to, and promptly respond to guests' needs

Requirements:
  • Strong emphasis on providing exceptional customer service and putting the guest first
  • Solid work ethic, organizational, time management, and communication skills
  • Strong knowledge of cleaning techniques and products
  • At least 1 year of experience as a houseperson or housekeeper preferred
  • High school diploma or equivalent certification (GED) required

Compensation Package:

Our compensation package includes an estimated salary of $45,000 per year, plus additional benefits such as medical, dental, and vision insurance, paid time off, and opportunities for career growth and advancement.



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