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Passenger Transport Specialist

2 months ago


Reston, Virginia, United States Reimagined Parking Full time
Position Overview

Company: Reimagined Parking

The Passenger Transport Specialist is responsible for the secure and efficient transportation of clients using a commercial vehicle, ensuring a service experience that surpasses expectations. This role involves prompt responses to client requests and fostering positive interactions with all passengers.

Key Responsibilities
  • Welcome and assist all clients upon arrival; aid in the loading and unloading of luggage as necessary.
  • Conduct daily inspections of the vehicle, promptly reporting any safety concerns to the appropriate supervisor.
  • Safely transport clients along a predetermined route with designated pick-up and drop-off points.
  • Maintain a clean and organized vehicle at all times.
  • Report any incidents or safety issues immediately to the supervisor.
  • Deliver outstanding customer service; address client inquiries courteously and provide necessary directions.
  • Proactively engage with potential clients and offer assistance as needed.
  • Document passenger counts and complete required reporting for each shift.
  • Communicate professionally with clients, colleagues, and management at all times.
  • Occasionally assist with lifting and carrying luggage or personal items, up to 50 lbs.
  • Perform additional duties as assigned.
Qualifications
  • Must be at least 18 years old.
  • Possession of a valid Commercial Driver's License (CDL) with passenger endorsement.
  • Previous experience in commercial driving is preferred.
  • Strong customer service and communication skills are essential.
  • Ability to effectively communicate verbally with clients.
  • Capability to operate commercial vehicles with normal coordination skills.
  • Willingness to enter and exit the vehicle frequently and sit for extended periods.
Benefits
  • Comprehensive Medical, Dental, and Vision Plans.
  • Life and Disability Insurance.
  • 401K Plan with Generous Employer Match and Immediate Vesting.
  • Generous Paid Time Off (PTO).