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Passenger Transport Specialist
2 months ago
Company: Reimagined Parking
The Passenger Transport Specialist is responsible for the secure and efficient transportation of clients using a commercial vehicle, ensuring a service experience that surpasses expectations. This role involves prompt responses to client requests and fostering positive interactions with all passengers.
Key Responsibilities- Welcome and assist all clients upon arrival; aid in the loading and unloading of luggage as necessary.
- Conduct daily inspections of the vehicle, promptly reporting any safety concerns to the appropriate supervisor.
- Safely transport clients along a predetermined route with designated pick-up and drop-off points.
- Maintain a clean and organized vehicle at all times.
- Report any incidents or safety issues immediately to the supervisor.
- Deliver outstanding customer service; address client inquiries courteously and provide necessary directions.
- Proactively engage with potential clients and offer assistance as needed.
- Document passenger counts and complete required reporting for each shift.
- Communicate professionally with clients, colleagues, and management at all times.
- Occasionally assist with lifting and carrying luggage or personal items, up to 50 lbs.
- Perform additional duties as assigned.
- Must be at least 18 years old.
- Possession of a valid Commercial Driver's License (CDL) with passenger endorsement.
- Previous experience in commercial driving is preferred.
- Strong customer service and communication skills are essential.
- Ability to effectively communicate verbally with clients.
- Capability to operate commercial vehicles with normal coordination skills.
- Willingness to enter and exit the vehicle frequently and sit for extended periods.
- Comprehensive Medical, Dental, and Vision Plans.
- Life and Disability Insurance.
- 401K Plan with Generous Employer Match and Immediate Vesting.
- Generous Paid Time Off (PTO).