Transportation Assistant
3 weeks ago
Job Summary
MV Transportation is seeking a highly skilled Transportation Assistant to provide exceptional support to our operators and passengers. As a key member of our team, you will be responsible for ensuring the safe and efficient transportation of our clients.
Key Responsibilities
- Assist passengers on and off vehicles, ensuring their safety and comfort.
- Maintain order on the vehicle during transport and monitor passenger activity.
- Act as a liaison between client agency personnel and operations staff, ensuring accurate attendance and delivery of clients.
- Effectively communicate problems or situations and work proactively to resolve issues that affect agency clients, caretakers, and other passengers.
- Assist the vehicle operator in the event of an accident or passenger emergency, securing the vehicle and safely removing all passengers as needed.
- Diffuse difficult situations in a positive manner, respecting the needs of all passengers.
- Ensure the vehicle is safe and clean at the start and end of each shift.
- Communicate effectively with dispatch or central office personnel via two-way radio.
- Assist operators in navigating and finding locations as needed.
- Present a professional demeanor and appearance at all times.
- Be reliable in attendance and a team player, assisting staff, management, and peers as needed.
- Maintain a safe work area and focus on safety to reduce the opportunity for injury to self or other employees.
Requirements
- High School diploma or equivalent.
- Experience with passenger assistance or working with persons with disabilities.
- Ability to monitor passengers or groups of people in an enclosed environment.
- Excellent customer service skills.
- Map reading and directional skills.
- Ability to lift 50 pounds.
MV Transportation is an equal opportunity employer and welcomes applications from diverse candidates.
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