Transportation Assistant

3 weeks ago


Reston, Virginia, United States MV Transportation Full time

Job Summary

MV Transportation is seeking a highly skilled Transportation Assistant to provide exceptional support to our operators and passengers. As a key member of our team, you will be responsible for ensuring the safe and efficient transportation of our clients.

Key Responsibilities

  • Assist passengers on and off vehicles, ensuring their safety and comfort.
  • Maintain order on the vehicle during transport and monitor passenger activity.
  • Act as a liaison between client agency personnel and operations staff, ensuring accurate attendance and delivery of clients.
  • Effectively communicate problems or situations and work proactively to resolve issues that affect agency clients, caretakers, and other passengers.
  • Assist the vehicle operator in the event of an accident or passenger emergency, securing the vehicle and safely removing all passengers as needed.
  • Diffuse difficult situations in a positive manner, respecting the needs of all passengers.
  • Ensure the vehicle is safe and clean at the start and end of each shift.
  • Communicate effectively with dispatch or central office personnel via two-way radio.
  • Assist operators in navigating and finding locations as needed.
  • Present a professional demeanor and appearance at all times.
  • Be reliable in attendance and a team player, assisting staff, management, and peers as needed.
  • Maintain a safe work area and focus on safety to reduce the opportunity for injury to self or other employees.

Requirements

  • High School diploma or equivalent.
  • Experience with passenger assistance or working with persons with disabilities.
  • Ability to monitor passengers or groups of people in an enclosed environment.
  • Excellent customer service skills.
  • Map reading and directional skills.
  • Ability to lift 50 pounds.

MV Transportation is an equal opportunity employer and welcomes applications from diverse candidates.



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