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Member Service Representative

1 month ago

Ocean Park, Washington, United States Great Northwest Federal Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Great Northwest Federal Credit Union.

As a Member Service Representative, you will be responsible for providing exceptional service to our members, handling routine transactions, and promoting credit union products and services.

Key Responsibilities:

  • Provide outstanding member service and support
  • Process transactions, including deposits, withdrawals, and loan payments
  • Answer member inquiries and resolve issues in a timely and professional manner
  • Cross-sell credit union products and services to meet member needs
  • Maintain accurate records and balances
  • Follow credit union policies and procedures

Requirements:

  • High school diploma or equivalent
  • Effective communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with cash handling
  • Ability to maintain confidentiality and handle sensitive information

We offer a competitive salary, benefits package, and opportunities for professional growth and development.

Apply today to join our team and make a difference in the lives of our members