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Service Cashier Representative

2 months ago

Chicago, Illinois, United States Groove Auto Full time

Job Summary:

We are seeking a highly skilled and customer-focused Service Cashier to join our team at Groove Auto. As a Service Cashier, you will play a critical role in ensuring a positive customer experience by providing exceptional service and handling customer payments with accuracy and efficiency.

Key Responsibilities:

  • Greet customers and assist them with payment and payment-related questions
  • Process customer payments accurately and efficiently
  • Extend the highest level of courtesy and friendliness to every customer
  • Follow all credit card and check acceptance policies
  • Close repair orders in a timely fashion
  • Assist associates to provide customers with an excellent level of service experience
  • Notify the Service Manager of any concerns that may hinder or prevent a customer from having a positive service experience
  • Accurately account for all service revenues and receipts every day
  • Verify that every customer understands the work completed and the charges for service
  • Provide prompt and efficient handling of work activities requested by the Service Manager
  • File paperwork

Requirements:

  • At least 18 years of age
  • Ability to pass a pre-employment background check and drug screen for illegal substances
  • Authorized to work in the United States

About Us:

Groove Auto is a dynamic and customer-focused organization that values its employees and strives to provide a positive and inclusive work environment. We are committed to delivering exceptional customer service and building strong relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.