Strategic Change Management Director

3 days ago

New York, New York, United States Genpact Full time

Genpact is a global professional services and solutions firm that delivers outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Assistant Vice President, Director - People and Change Management Practice - Consulting.

The Change Management Practice at Genpact works across industry sectors to support clients in delivering business transformation. As a key success factor to successful transformation and clients realizing business benefits, Change Management supports projects and programs, whether simple transitions, more complex transformations, or implementation of new Operating Models within countries and globally.

We often drive the key business relationships, focusing on business benefits and the challenges of making the change happen through people's transition.

Typically, we work as multi-disciplinary teams, often working with clients. This includes working at some of the most senior levels within an organization, often mentoring clients at C-level on what they need to do to deliver change.

We have presence, passion, and impact at our core.

Responsibilities
  • Consulting Delivery - Manage complex change management workstreams and initiatives. Apply your expertise to guide clients through organizational transformations and become a trusted advisor.
  • Thought Leadership - Contribute insights on emerging methodologies to advance our change management capabilities. Help position our practice as an innovative leader.
  • Practice Leadership - Support the growth of our change management practice by contributing to methodology development, knowledge sharing, and expanding our talent pipeline.
  • Business Development - Utilize your change management knowledge to support sales pursuits, proposals, and presentations to new clients.
  • Project Leadership - Lead integrated project teams to deliver change management components across transformations effectively.
  • Lead change management workstreams within broader consulting engagements and enterprise transformations.
  • Apply expertise to help clients develop strategies for change leadership, stakeholder engagement, and driving adoption.
  • Contribute to practice development initiatives around methodologies, tools, and emerging change techniques.
  • Support recruiting and development of top change management consultants within our practice.
  • Contribute change expertise and insights to pursue new client opportunities and strengthen proposals.
  • Foster an empathetic, collaborative culture focused on inclusion and human-centred change.
  • Participate in enterprise initiatives related to culture, employee experience, and organizational effectiveness.
  • Incorporate diversity, equity, and inclusion tenets into change management delivery.
  • Encourage adoption of the practice's methodologies, tools, and technologies across Genpact.
  • Share knowledge and mentor junior team members to build capabilities
Qualifications
  • Relevant years consulting experience leading complex organizational transformations and change programs for global companies.
  • Previous consulting experience is required, preferably with Big4 or Business Process Offshoring/Onshoring competitors.
  • Experience acting as a trusted advisor to senior client executives (C-suite experience ideal).
  • Successful track record driving new business through articulating value propositions, proposal development, and sales pursuits.
  • Expertise across domains including organizational design, talent management, HR/IT transformations, operating model transitions, and outsourcing.
  • Expertise in other consultancy competencies such as supply chain, Finance and Accounting, customer experience, cost reduction, digital transformation etc.
  • Strong team leadership capabilities with a track record of developing high performing talent.
  • Bachelor's degree required, MBA or advanced degree preferred.
  • Willingness to travel and operate effectively across cultural contexts.

The approximate annual base compensation range for this position is $100,000 USD to $125,000 USD. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

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