Sales and Service Associate

1 week ago


Dunedin, Florida, United States HCB Technologies Ltd Full time

Customer Engagement Representative - HCB Technologies Ltd

Are you looking to enhance your career in customer service and sales? This position offers a fantastic opportunity for individuals eager to grow in a dynamic environment.

About HCB Technologies Ltd:

HCB Technologies Ltd is a premier provider of innovative solutions and services in the technology sector. We pride ourselves on our commitment to excellence and our ability to meet the diverse needs of our clients.

Core Values:

At HCB Technologies, we uphold our core values:

  • We care deeply about our clients
  • We collaborate as a team
  • We are results-driven
  • We uphold integrity in all our actions

The Role:

We are seeking a dedicated individual with a background in sales and customer service to join our team. As a Customer Engagement Representative, you will play a crucial role in addressing customer inquiries, processing orders, and supporting our team in achieving sales objectives.

Key Responsibilities:

  • Efficiently manage incoming sales orders and ensure customer needs are met.
  • Provide professional and timely responses to customer and inter-departmental inquiries.
  • Accurately process all customer orders and ensure that delivery expectations are consistently met.
  • Identify opportunities to increase sales through effective upselling techniques.
  • Report any discrepancies in stock to management.
  • Handle the receipt of incoming goods with precision.
  • Coordinate orders with suppliers as needed.

Candidate Profile:

The ideal candidate will possess a strong passion for customer service, coupled with a positive attitude and a willingness to learn. You should have:

  • Experience in customer service, preferably in a sales-oriented environment.
  • A solid understanding of business products and the ability to address client needs effectively.
  • Exceptional interpersonal skills, with a friendly and approachable demeanor.
  • Strong written and verbal communication abilities.
  • Proficiency in Microsoft Office applications.
  • The capability to work independently as well as collaboratively within a team.
  • Experience in the technology sector is advantageous.
  • Flexibility to work as required.
  • A valid driver's license.

If you believe you fit this profile, we encourage you to consider this opportunity.



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