Account Manager
2 weeks ago
Bradford & Bigelow is seeking a highly motivated and detail-oriented Account Manager to join our team. As an Account Manager, you will be responsible for coordinating and executing customer accounts, ensuring timely and accurate production, and providing exceptional customer service.
Key Responsibilities:
- Act as a point of contact for internal and external customers
- Coordinate and assure accurate/timely execution and production of assigned customer accounts
- Work closely with Estimating, Prepress, Press, and Finishing departments
- Ensure jobs meet quoted specifications
- Enter work order job specifications into MIS; ensure accuracy
- Process orders and change notices, including obtaining delivery special promises and special freight quotes
- Manage and follow-up with farmouts
- Forward job specifications to the Prepress department via the work order
- Work as part of a team and participate in Total Quality Management efforts
- Review incoming supplied printed materials for manufacturing compatibility, where applicable
Requirements:
- Minimum of High School Diploma or equivalent; Associate degree preferred
- Knowledge of printing/manufacturing process is required
- Proficient in computer software applications, including but not limited to MS Office Suite
- Proficiency in industry-specific planning software a plus
- Ability to prioritize and handle multiple tasks
- Excellent math skills and analytical, problem-solving skills
- Solid written and oral communication skills
Physical Requirements:
- Office Environment: Must be able to sit/stand for long periods of time and use office equipment
- Must also be able to move throughout the manufacturing plant as necessary
Equal Employment Opportunity:
Bradford & Bigelow provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.
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