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Customer Service Representative

2 months ago

Rochester, Michigan, United States Busch's Fresh Foods Market Full time
Starting wage up to: $14.50/hr with experience

Join our team at Busch's Fresh Foods Market Are you passionate about food and enjoy interacting with people? We are looking for dedicated individuals who are eager to grow and develop within our company.

As a family-owned grocery retailer, we pride ourselves on our strong community ties and commitment to excellent service. Busch's offers a range of benefits for our employees, including employee discounts, comprehensive medical benefits (including dental and optical), a 401K plan with company matching (restrictions apply), and tuition reimbursement for eligible students.

Key Responsibilities:
  • Efficiently bag guest groceries according to our established procedures and customer preferences.
  • Assess carry-out or drive-up needs and assist customers in transporting their purchases to their vehicles.
  • Provide assistance to customers with inquiries, purchases, and product location.
  • Collect shopping carts from the parking area.
  • Maintain the cleanliness of the bottle return area.
  • Ensure restrooms are clean and well-stocked.
  • Dispose of trash appropriately.
  • Conduct floor sweeps to maintain a tidy environment.
  • Respond to spills and clean up broken merchandise promptly.
  • Return misplaced items to their designated locations.
  • Restock bags at checkout lanes.
  • Perform various cleaning tasks as assigned.
  • Adhere to all company policies and procedures.
  • Foster positive relationships with customers, vendors, and team members.
  • Demonstrate exceptional hospitality when engaging with guests.
Qualifications:
  • No formal education or prior experience required.
  • Strong communication skills, both written and verbal.
  • Ability to maintain cleanliness to meet visual standards.
At Busch's Fresh Foods Market, we understand that our associates are the heart of our business. We value motivated and personable team members who contribute to our welcoming atmosphere and outstanding service. Join us in creating a positive shopping experience for our guests.