Parts Manager

1 week ago


Fremont, California, United States Fremont Chevrolet Full time
Job Overview

Fremont Chevrolet is seeking a highly skilled and experienced Parts Manager to join our team. As a key member of our sales team, you will be responsible for managing the parts department, ensuring that all customers receive exceptional service and support.

Responsibilities
  • Manage a team of parts personnel to achieve sales and customer satisfaction goals.
  • Develop and implement strategies to drive retail and wholesale parts sales, improving service and retention.
  • Ensure all employees adhere to work schedules, absenteeism, reporting, and tardiness policies.
  • Forecast and meet departmental goals, objectives, and sales targets.
  • Hire, train, motivate, counsel, and monitor the performance of all parts department staff.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Supervise stock order procedures, ensuring accurate and timely delivery of parts and accessories.
  • Maintain a balanced inventory, consistent with the requirements of the defined areas.
  • Accurately price parts and accessories, using the proper pricing source and keeping the computer system up to date.
  • Enforce safety requirements, ensuring a safe working environment for all employees.
Requirements
  • Two or more years of experience in an automotive parts management position.
  • Two or more years of sales experience preferred.
  • Excellent customer service skills, with the ability to work well in a process-driven environment.
  • High school diploma or equivalent, with a valid driver's license in the state of employment.
Benefits
  • Medical and dental insurance.
  • Vision discount program.
  • 401K plan with match.
  • Paid time off and vacation.
  • Life insurance with AD&D feature.
  • Growth opportunities.
  • Paid training.
  • Employee vehicle purchase plans.
  • Family-owned and operated.
  • Long-term job security.
  • Employee assistance program.
  • Worldwide travel assistance.
  • Commuter benefit.
  • Health reimbursement account.
  • Discounts on products and services.

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