Parts Specialist

2 weeks ago


Fremont, California, United States North American Truck & Trailer, Inc. Full time
Job Overview

North American Truck & Trailer, Inc. is seeking a dedicated individual to join our team as a Parts Specialist.

We take pride in our vibrant work environment and are committed to providing a fulfilling career within the trucking industry. Our organization is continuously on the lookout for exceptional talent to enhance our workforce.

Key Responsibilities:

  1. Customer Interaction: Engage directly with clients, assisting both individual vehicle owners and commercial operators in locating the necessary components. Exceptional communication and problem-solving skills are essential for delivering outstanding customer service.
  2. Parts Knowledge: Possess a comprehensive understanding of various parts, including their specifications and compatibility with different vehicle makes and models. Utilize catalogs and digital systems to accurately identify and source parts.
  3. Order Management: Facilitate orders for parts that are not in stock, ensuring timely communication with suppliers and keeping customers informed about their order status.
  4. Inventory Oversight: Maintain an organized inventory system to guarantee that parts are available when required. Monitor stock levels, reorder items as needed, and manage returns efficiently.
  5. Technical Expertise: Provide knowledgeable guidance to customers regarding product selection and installation, ensuring they receive the right parts for their needs.
  6. Issue Resolution: Assist customers in troubleshooting any challenges they may face with parts installation or functionality, ensuring a positive experience.
  7. Record Keeping: Maintain accurate documentation of sales, inventory, and customer orders to support restocking efforts and financial reporting.
  8. Team Collaboration: Work closely with other departments, including service and sales teams, to ensure seamless operations and effective communication.
  9. Physical Requirements: Ability to lift items weighing up to 100lbs occasionally.
  10. Training Participation: Engage in all available training programs to enhance skills and knowledge.

Compensation:

Salary is commensurate with experience. North American Truck & Trailer offers a competitive salary and benefits package, including:

  • 401(k) retirement plan with company match
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short- and Long-Term Disability Insurance
  • Paid Vacation, Sick, and Holidays
  • OEM Training Incentive for Parts & Service personnel
  • Tool Reimbursement for service employees
  • Tuition Reimbursement for service employees
  • Discount on Parts/Labor and Vehicle Purchases
  • Employee Referral Bonus
  • Professional work environment

Join Our Team:

At North American Truck & Trailer, you are not just an employee; you become part of a supportive family-oriented culture that values teamwork and mutual respect. We are dedicated to your professional growth and well-being, offering comprehensive benefits and a positive work atmosphere. Start your journey with us and become a valued member of our community.



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