Senior Business Systems Analyst
3 days ago
This is a full-time, 37.5 hours per week exempt position located at the Administrative Support Center. Office hours are usually between 8a.m. - 5p.m. Monday to Friday and this position will need to be available while library branches are open in case of emergency situations.
Key Responsibilities:- Supervise and have two (2) Business Systems Analysts as direct reports.
- Support technologies utilized by library staff, including desktops and laptops, mobile devices, and various applications such as the integrated library system (ILS) and all electronic resources offered via the Digital Library.
- Manage the various configurations of the ILS and lead efforts with upgrades to the system as new versions become available.
- Analyze processes to improve business workflow and recommend solutions based on user requirements.
- Collaborate with the Division Chief to develop business cases and other project analysis documentation - cost/benefit analysis, risk analysis, etc.
- Lead efforts to prepare user documentation and provide end-user training.
- Assist the Division Chief with the management of the Technology Services Division budget.
- High school diploma or G.E.D. and six(6) years of progressive IT experience, including one(1) year supervisory experience in IT.
- Supervisory experience in IT.
- Experience supporting technologies in a public library or utilized by the public.
- Knowledge and experience managing library specific technologies such as an integrated library system (ILS) plus authentication and maintenance of 3rd party systems connected to the ILS.
- Proficiency in creating technical documentation, performing gap analyses, experience with application support, configuration and maintenance of COTS applications.
- Previous experience with SQL for gathering/pulling data and/or making necessary changes to system tables.
This position requires a background check. The position may require travel to other branches within the system. A DMV check will be conducted for employees who drive while on County business.
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