IT Support Specialist

2 weeks ago


Chandler, Arizona, United States Asahi Kasei Full time
Job Title: IT Support Analyst

We are seeking a highly skilled IT Support Analyst to join our team at Asahi Kasei America, Inc. The successful candidate will be responsible for providing technical assistance and support to our employees, ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:
  • Provide technical support and assistance to employees, including troubleshooting and resolving hardware and software issues.
  • Manage the installation, modification, and repair of hardware and software systems.
  • Collaborate with the global IT team to establish standards and complete projects.
  • Identify and implement improvements in IT-related areas to enhance business efficiency.
  • Prepare site notices, user guides, and training materials following communication standards.
Requirements:
  • Associate's degree or 2 years of relevant work experience, or an equivalent combination of education and experience.
  • Experience with ServiceNow or other ticketing systems is a plus.
  • Active Directory experience is a plus.
  • Office 365 administration experience is required.
  • PC imaging experience is a plus.
  • Experience with Intune or mobile device management is a plus.
What We Offer:
  • Competitive compensation with bonuses.
  • Great health benefits.
  • Paid time off.
  • Paid company holidays.
  • Strong company match to 401(k) contributions.
  • Tuition reimbursement program.
  • Paid parental leave.

We are an equal opportunity employer and believe a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.



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