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Dining Room Supervisor

2 months ago

Tampa, Florida, United States Himes Breakfast House Full time
Job Overview

Himes Breakfast House, a renowned establishment in the breakfast dining sector, is seeking a dedicated and enthusiastic Front of House Manager to enhance our service excellence in the Brandon area. Our goal is to provide exceptional dining experiences, and we need a leader who shares our passion for outstanding service.

Key Responsibilities
  • Customer Service Leadership: Set the standard for exceptional guest interactions. Ensure that every patron is welcomed warmly and receives attentive service throughout their visit.
  • Team Development: Recruit, train, and inspire front-of-house personnel, including hosts, servers, and support staff. Cultivate a positive and collaborative work environment.
  • Operational Management: Oversee daily front-of-house functions, ensuring efficient service flow and a clean, inviting dining atmosphere.
  • Issue Resolution: Proactively address and resolve guest concerns, transforming challenges into positive outcomes.
  • Staff Scheduling: Develop and manage staff schedules to guarantee adequate coverage during peak service times while accommodating individual staff needs.
  • Inventory Oversight: Monitor front-of-house supplies and manage inventory levels, placing orders as necessary to maintain stock.
  • Performance Evaluation: Conduct regular assessments of team performance, providing constructive feedback and conducting performance reviews.
  • Health and Safety Standards: Ensure compliance with all health and safety regulations within the front-of-house operations.
Qualifications
  • Experience: Demonstrated experience in a Front of House Manager role or similar position within the hospitality industry, ideally in a high-volume breakfast or brunch environment.
  • Customer Focus: A strong commitment to customer service with a friendly and approachable demeanor.
  • Leadership Ability: Proven leadership skills with the capacity to motivate and manage a diverse team.
  • Problem-Solving Skills: Strong analytical and conflict-resolution capabilities.
  • Communication Skills: Excellent verbal and written communication skills.
  • Organizational Skills: Superior organizational and time-management skills.
  • Flexibility: Availability to work early mornings, weekends, and holidays as needed.
Benefits
  • Competitive salary package
  • Health and dental coverage
  • Paid time off
  • Employee meal discounts
  • Opportunities for professional advancement
  • Consistent daytime hours, allowing for evening availability.

If you are a passionate hospitality professional with a commitment to excellence, we encourage you to consider this opportunity to make a significant impact in our restaurant.