Insurance Policy Advisor

5 days ago


Lafayette, Louisiana, United States Leauxcal Insurance Agency LLC Full time
Insurance Customer Service Agent

We are seeking a highly skilled and customer-focused Insurance Customer Service Agent to join our dynamic team at Leauxcal Insurance Agency LLC.

Key Responsibilities:
  • Client Communication: Respond to client inquiries and concerns regarding insurance policies, providing accurate and timely solutions.
  • Policy Administration: Verify client insurance coverage, issue policy documents, and update policy information as needed.
  • Customer Service: Provide exceptional customer service, resolving billing issues, and addressing policy-related concerns.
  • Policy Recommendations: Offer policy recommendations to clients based on their needs and preferences.
Requirements:
  • Education: High school diploma or equivalent required.
  • Insurance Knowledge: General understanding of insurance policies and schedules preferred.
  • Communication Skills: Excellent active listening, interpersonal, and communication skills required.
  • Experience: Previous customer service experience in the insurance industry preferred.
  • Technical Skills: Basic knowledge of Microsoft Office and customer database systems required.


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