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Enterprise Solutions Expert

2 months ago

Grand Rapids, Minnesota, United States IFS Full time
Job Description

Company Overview

IFS is a leading global enterprise software company with a strong presence in the market. Our cutting-edge AI technology enables us to deliver innovative solutions that drive business success for our customers. With a commitment to internal AI adoption, we stay at the forefront of technological advancements, empowering our colleagues to unlock their creativity and productivity.

We value diversity and strive to create an inclusive workforce that reflects the diverse world we operate in. Our commitment to promoting an inclusive environment is reflected in our hiring practices and company culture.

As a global company, we recognize the importance of sustainability and our responsibility to make a positive impact on the world. We believe that our success is tied to the respect we have for different perspectives and cultures.

Job Summary

We are seeking a highly skilled Presales Solutions Consultant to join our team. The successful candidate will work closely with our Sales teams and Business Architects to understand customer business and functional objectives. This role requires a deep understanding of business practices within relevant industries and experience in solution development, presenting software applications, and business process mapping.

Key Responsibilities

  • Participate in internal and customer-facing product presentations and demonstrations.
  • Facilitate and document prospect and customer discovery sessions to uncover business processes and functional requirements.
  • Provide answers to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
  • Support with technical qualification of sales opportunities.
  • Gain knowledge of specific IFS products and services.
  • Support and build custom demonstrations aligned with customers'/prospect key business initiatives.
  • Ensure the successful delivery of Proof of Value tied to the customers' success criteria and business initiatives.
  • Translate technical and business requirements into a customer-focused value-centric solution.
  • Work within teams with the ability to adopt a leadership role where necessary.
  • Maintain a high degree of knowledge of all products and services, including roadmaps and regular liaison with Product Management.
  • Use knowledge and/or understanding of major customers' requirements to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed.
  • Work with Enterprise-level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS Ultimo into a wider environment.
  • Understand and demonstrate the key metrics, KPIs, and business drivers for the IFS Ultimo Industries.
  • Working with the sales organization to address technical needs for the customers.
  • Maintain knowledge of and follow the IFS Ultimo Customer Engagement processes.
  • Ensure discipline of excellence and passion to every customer engagement.
  • Support at external and internal customer-facing events.
  • Use knowledge and/or understanding of major customers' requirements to provide and/or propose commercially and viable product/solution improvement feedback.

Qualifications

  • University degree, equivalent professional qualifications, or appropriate experience.
  • Deep experience of solution development, presenting software applications, and business process mapping at a senior level.
  • A comprehensive understanding of business practices within relevant industries.
  • Experience of working with Enterprise Asset Management software or equivalent.
  • Fluency in English (verbal and written).
  • A willingness to travel – nationally and internationally as required.

Desirable Qualifications

  • Experience in developing business process strategy and enterprise architecture.

Additional Information

At IFS, we offer a dynamic and inclusive work environment that values diversity and promotes equal opportunities. We are committed to creating a workplace where our employees can grow and develop their careers. We believe that our success is tied to the respect we have for different perspectives and cultures.