Information Technology Specialist

About the Air Force Test Center:
The Air Force Test Center (AFTC) is where tomorrow’s Air Force is tested Long considered the “Center of the Aerospace Testing Universe”, AFTC is truly where Air Force superiority begins. Home to many Aerospace establishments and records, AFTC remains the state-of-the-art leader in Aerospace testing, and provides the warfighter with cutting-edge technology. AFTC does not only celebrate its past, but we continue to lead from the front. Join our team today and make Aerospace history

About the Role:
The Air Force Test Center is looking for a Full-Time Information Technology Specialist (Customer Support/Systems Administration) (NH-221010-02) to work at the 412th Test Wing, 412th Mission Support Group, 412th Communications Squadron, (412 CS/SCOSF) at Edwards Air Force Base, California.

In this position you will Support 412 Test Wing through deployment and sustainment of robust operational capabilities, programs and services. Provide proven infrastructure capabilities to meet the needs of America's premier Air Force Test Center and all Edwards' customers while anticipating the challenges of the cyberspace domain.

APPLY NOW THIS JOB CAN CLOSE AT ANY TIME

Location: Edwards, CA (Edwards Air Force Base)
Typical 2024 salary range: $46,020 – 109,673 per year (includes locality)
Telework Information: Eligible for situational telework only, including Emergency and Office of Personnel Management (OPM) prescribed "Unscheduled Telework"
Travel Requirements: No travel
Incentives: This position MAY be eligible for a recruitment/relocation incentive. Specifics will be discussed with the Selecting Official.

Direct Hire Authority: NO 6-MONTH WAIT Recently retired and/or retiring from MILITARY service ARE eligible for immediate appointment for AFTC positions. The 180-day waiting period has been waived for AFTC to hire recently retired and/or retiring service members.Desired Skills:
- 2-3 years’ experience in hardware/software
- Be able to lift 50lbs
- Thrives/works well in a Team setting

Major Duties:
- Responsible for the receiving, imaging, inventory, and deployment of all new and refresh systems, in addition to the proper removal of the outdated systems on the Edwards network.
- Ensures all software is authorized for Edwards and properly licensed if software application is above the base standard image.
- Sets-up, relocates, and installs new desktop systems, servers, and related peripherals.
- Rebuilds hard drives with approved standard image. With guidance builds and maintains AF approved standard image utilizing and testing various equipment and system configurations.
- With guidance and assistance, is responsible for troubleshooting and diagnosing all hardware, software, network failures, in addition to providing a solution for every service request elevated to the assigned tier.
- Performs hardware support such as installation of hardware component level upgrades including, disk drives, motherboards, network interface cards, CD-ROMs, video cards, memory, and other internal boards.
- Identifies processes and problems relative to the design of systems and implements recommended corrective action.
- At the direction of senior level technicians will provide support in the daily operations and sustainment of enterprise configuration management.
- Documents and provides input on current procedures and standards for response to major enterprise outages, network backup and recovery, desktop configurations and interfaces, administration, security auditing, and connection monitoring.
- Provides on-going technical advice and guidance to customers in the operation and maintenance of systems hardware and software and a variety of other
- routine IT issues.

Qualifications/Requirements:
- U.S. Citizenship
- Obtain & maintain a Secret Security clearance
- Information Assurance Certification may be a condition of employment. This position includes information assurance work as a paramount duty requirement. Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. A waiver of this six-month requirement may be granted per DoD 8570.01-M, C3.2.4.3. Failure to receive the proper IA certification may result in removal from this position.
- Knowledge of basic LAN/WAN and system principles and practices sufficient to install, configure, and to troubleshoot components and knowledge of concepts and techniques required to assist in the planning, operation, and maintenance of a LAN/WAN, including the installation and implementation of enhancements.
- Ability to research, analyze, interpret, and apply computer sciences and information technology principles and practices.
- Knowledge of systems analysis principles and techniques; process engineering concepts; enterprise IT architecture and new IT technologies, (e.g., e-business ideas, prototypes, pilots, and operational applications).
- Ability to analyze, plan, and adjust work operations of one or more personnel to meet program requirements and objectives within available resources.

Air Force Civilian Service Employment Benefits:
Paid Time Off:
- 11 Federal Holidays off per year
- Vacation time (Annual Leave) accumulates based on length of employment. Starts at 13 days (104 hours) per year and up to 26 days (208 hours) per year
- 13 sick days per year (104 hours)

Retirement:
- Pension: Federal Employees Retirement System (FERS)
- 401K: Thrift Savings Plan (TSP) available with up to 5% agency matching

Health & Wellness:
- Various Medical, Dental & Vision packages to choose from for entire family
- Flexible Spending Account
- Federal Long Term Care Insurance, and Life & Disability Insurance

Work/Life Balance:
- Family and Medical Leave Act
- Employee Assistance Program (EAP)
- Flexible Work Arrangements (dependent on position)

Career Development:
- Tuition Assistance & Professional Development opportunities
- Career enhancement and promotion opportunities

To learn more about our benefits, please check out the AFTC Benefits Trifold at https://simplebooklet.com/230809aftcbenefitstrifold_v5_.

Federal Resume Tips:
https://afciviliancareers.com/PDF/FederalResumeWriting.pdf
https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/

Office of Personnel Management (OPM) Classification & Qualifications for Federal Government Employees:
https://www.opm.gov/policy-data-oversight/classification-qualifications/

To receive additional information about current and future job openings with Air Force Civilian Service, please register at www.AFciviliancareers.com and click “Subscribe” in the top right corner.

Please visit the Air Force Test Center job board to view other career opportunities:
https://www.aftc.af.mil/About-Us/Jobs/

Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.

Air Force Test Center is proud to be an Equal Employment Opportunity employer, and is dedicated to advancing diversity, equity, inclusion, and accessibility. We recognize diversity encompasses many parts of one’s identity including but not limited to race, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity and expression, age, sexual orientation, national origin, religion, genetic information, disability status, and veteran status. AFTC encourages ALL candidates to apply as our employees’ points of view are key to our success.

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