Enterprise IT Support Specialist

1 week ago


Edwards, California, United States General Dynamics Information Technology Full time

At General Dynamics Information Technology, we are transforming technology into opportunity and connecting the systems that matter most. We are seeking an Enterprise IT Support Specialist to join our Joint Strike Fighter (JSF) F-35 IT program at Edwards AFB, CA.

This role provides a unique opportunity to work with cutting-edge technology and contribute to the safety and success of the F-35 Lightning II Joint Program Office (JPO). As an Enterprise IT Support Specialist, you will be responsible for providing technical assistance to computer users, answering questions or resolving computer problems, and documenting, tracking, and monitoring technical issues.

We offer a competitive salary range of $32.30 - $43.70 per hour, depending on experience and location. The successful candidate will have 5+ years of directly related experience supporting help desk Tier 1, Tier 2, and/or Tier 3 operations, preferably supporting a large-scale government customer. Experience with Remedy/Help Desk Management Systems, M365 office suite, MS Teams, and Windows operating system is also required.

Beyond the technical requirements, we value a collaborative team player who can interact with multiple teams to restore service and identify core problems. If you are passionate about delivering timely support and making a meaningful impact, we encourage you to apply.

The successful candidate will work in a dynamic environment with opportunities for professional growth and development. At GDIT, we believe in investing in our employees' careers and offering a comprehensive benefits package, including medical plans, dental plans, vision plans, and a 401(k) plan with company match.



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