Dispatcher
2 months ago
Job Number 24139128Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and relay messages accurately, completely, and legibly. Contact appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Dispatch bell staff or valet staff as needed. Communicate parking procedures to guests/visitors. Maintain security of vehicles and vehicle keys. Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor. Notify Loss Prevention/Security of any guest reports of theft. Answer, record, and process all guest calls, requests, questions, or concerns. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language; answer telephones using appropriate etiquette; exchange information using electronic devices. Develop and maintain positive working relationships with others; support team to reach common goals. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None The pay rate for this position is $25.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The application deadline for this position is 29 days after the date of this posting, 08/07/2024. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Dispatcher
2 months ago
Aspen, United States Marriott International, Inc Full timeJob Number 24139128Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Review shift logs/daily memo books and document pertinent information in logbooks....
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Dispatcher
2 months ago
Aspen, United States Marriott International, Inc Full timeJob Number 24139128Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Review shift logs/daily memo books and document pertinent information in logbooks....
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Dispatcher
2 months ago
Aspen, United States Marriott International, Inc Full timeJob Number 24139128Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Review shift logs/daily memo books and document pertinent information in logbooks....
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Dispatcher
4 months ago
Aspen Gerbaz, United States Marriott International, Inc Full timeJob Number 24101471Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Review shift logs/daily memo books and document pertinent information in logbooks....
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Dispatcher
1 week ago
Aspen, CO, United States Marriott International, Inc Full timeJob Number 24139128 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Review shift logs/daily memo books and document pertinent...
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Dispatcher
3 weeks ago
Aspen, CO, United States Marriott International, Inc Full timeJob Number 24139128 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Review shift logs/daily memo books and document pertinent...
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Dispatcher
2 weeks ago
Aspen, CO, United States Marriott International, Inc Full timeJob Number 24139128Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Club Aspen Highlands, 75 Prospector Road, Aspen, Colorado, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Review shift logs/daily memo books and document pertinent information in logbooks....
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Customer Service Representative
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Dispatcher. As a key member of our Guest Services team, you will be responsible for ensuring the smooth operation of our parking facilities and providing exceptional service to our guests.Key ResponsibilitiesReview shift logs and daily memo books to document...
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Customer Service Representative
2 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Dispatcher. As a key member of our operations team, you will be responsible for ensuring the smooth flow of guest services and resolving any issues that may arise.Key ResponsibilitiesReview and document shift logs and daily memo books to ensure accurate and timely...
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Logistics Coordinator
4 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob OverviewJob Category Rooms & Guest Services OperationsPosition Type Non-ManagementPOSITION SUMMARY As a key member of our operations team, you will be responsible for managing shift logs and daily communications, ensuring all information is accurately documented. Your role involves receiving, recording, and relaying messages with precision and clarity....
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Logistics Coordinator
4 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timePosition OverviewAs a key member of our Rooms & Guest Services Operations team, you will play a vital role in ensuring smooth communication and efficient operations within our establishment. Your responsibilities will include:Key Responsibilities:Reviewing shift logs and daily memos to document essential information.Receiving, recording, and relaying...
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Ski Patrol Team Member
3 weeks ago
Aspen, Colorado, United States Aspen Skiing Company Full timeJob SummaryThe Ski Patrol Basic is a key member of our mountain operations team, responsible for maintaining the ski area to provide a safe, efficient, well-organized, and enjoyable environment for our guests.Key ResponsibilitiesPatrol assigned work area while consistently greeting and engaging guests to promote a fun and friendly atmosphere.Perform daily...
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Ski Butlers Team Lead
1 week ago
Aspen, Colorado, United States SKi Butlers Full timeAbout the RoleSki Butlers is seeking a highly skilled and motivated Team Leader to join our team in Aspen, CO. As a Team Leader, you will be responsible for upholding our customer service standards while managing the flow of day-to-day operations.Key ResponsibilitiesManage the shop daily, ensuring brand standards are metPlan delivery routes, support calls,...
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Logistics Coordinator
4 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timePosition Overview:As a vital member of our Rooms & Guest Services Operations, you will play a key role in ensuring smooth communication and coordination within the hotel environment. Your responsibilities will include:Key Responsibilities:1. Review and document shift logs and daily memos to maintain accurate records.2. Receive, record, and relay messages...
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Ski Butlers Team Lead
4 days ago
Aspen, Colorado, United States SKi Butlers Full time{"title": "Team Lead - Ski Butlers Aspen", "subtitle": "Join our team as a Team Lead and be part of the Ski Butlers family in Aspen, CO.", "content": "About the RoleAs a Team Lead at Ski Butlers, you will be responsible for upholding our customer service standards while managing the flow of day-to-day operations. You will be the face of our company, ensuring...
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Logistics Coordinator
4 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob OverviewJob Category Rooms & Guest Services OperationsSchedule Full-TimePosition Type Non-ManagementPOSITION SUMMARY As a key member of our operations team, you will be responsible for reviewing shift logs and daily memos, ensuring that all relevant information is accurately documented. Your role will involve receiving, recording, and relaying messages...
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Logistics Coordinator
4 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob OverviewJob Category Rooms & Guest Services OperationsSchedule Full-TimePosition Type Non-ManagementPOSITION SUMMARY As a key member of our operations team, you will be responsible for reviewing shift logs and daily memos, ensuring that all relevant information is accurately documented. Your role involves receiving, recording, and relaying messages with...
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Ski Butlers Team Lead
4 days ago
Aspen, Colorado, United States SKi Butlers Full timeAbout the RoleSki Butlers is seeking a highly skilled and motivated Team Leader to join our team in Aspen, CO. As a Team Leader, you will be responsible for upholding our customer service standards while managing the flow of day-to-day operations.Key ResponsibilitiesOpening and closing the shop dailyPre and post shift team meetings to ensure each Ski...
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Ski Patrol Team Member
2 days ago
Aspen, Colorado, United States Aspen Skiing Company Full timeSki Patrol Basic Job DescriptionAs a valued member of our team, the Ski Patrol Basic plays a critical role in maintaining the safety and efficiency of our ski area.Key Responsibilities:Patrol assigned work areas to ensure a safe and enjoyable experience for our guests.Perform daily trail maintenance, including determining trail openings and closures, placing...
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Logistics Coordinator
4 weeks ago
Aspen, Colorado, United States Marriott International, Inc Full timeJob OverviewJob Category Rooms & Guest Services OperationsSchedule Full-TimePosition Type Non-ManagementPOSITION SUMMARY As a key member of our team, you will be responsible for reviewing shift logs and daily memos, ensuring that all pertinent information is accurately documented. Your role will involve receiving, recording, and relaying messages with...
