Account Manager

3 weeks ago


San Antonio, United States CAI Full time

Job ID NumberR4149Employment TypeFull timeWorksite FlexibilityOnsiteJob SummaryAs the Account Manager, you will be responsible for operating as a primary point of contact for the client and staffing suppliers for CAI’s Contingent Workforce Solutions programs.Job DescriptionWe are looking for an Account Manager to operate as a primary point of contact for the client and staffing suppliers for CAI’s Contingent Workforce Solutions programs. This position will be full-time and onsite.  What You’ll Do Interact and communicate directly with hiring managers via phone, email, MS Teams/Zoom and in person meetings to understand the client's business initiatives, build relationships, gather and qualify requirements, assist with developing job descriptions, reporting needs, and identifying cost-savings opportunitiesResponsible for candidate screening, forwarding qualified candidates to the client, interview coordination, and onboarding activitiesAssist the Client Hiring Managers in building job descriptions and also share the latest market trends or technologiesConduct candidate screening prior to the candidate being submitted to the ClientEngage Client Managers regarding the qualifications of open positions, candidate backgrounds and experience, and overall program processes and proceduresManage to contractual service level agreements (SLAs)Provide VMS (Vendor Management System) training and assistance when needed to the client and/or SuppliersProvide supplier response management, training, and performance oversight servicesCommunicate effectively to all levels of managementResolve issues in a timely manner What You'll Need Required: 8-10 years of successful recent IT Recruiting and/or contract/vendor management experienceKnowledge and technical understanding to comprehend Client requirementsExperience interfacing directly with client staff and managementExperience serving Public Sector organizations is preferredProfessional, self-starter with strong work ethic and ability to work independentlyMust have a high sense of urgency with the ability to multi-task and prioritize in a fast-paced environmentAbility to maintain client relationships and meet service goals and deadlinesMaintain the respect of the client's culture, environment, facilities, policies and their employeesExcellent verbal and written communication skillsPreferred: Previous experience using VectorVMS/Peoplefluent, or another VMS tool highly desiredPrior MSP/VMS Contract Management experience for a large commercial or public sector agencyRecent non-IT Recruiting such as legal, engineering and administrative rolesExperience managing Statement of Work (SOW) and Fixed-Price Deliverable Projects lifecycle processes Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor  Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.


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