VP, Consumer Go To Market
2 months ago
What You'll Do in Your Role
The Vice President of Consumer Go-To-Market will play a meaningful role in leading a strategic go-to-market and delivery program that supports our digital-first ambitions. This role is strategically responsible for leading all aspects of a team across four main centers of excellence, playing a critical role in partnering with the Marketing organization and other key collaborators to bring new products and services to market. As a key member of the Consumer Group Leadership team, this individual will be responsible for developing and implementing comprehensive go-to-market plans that drive growth, increase market share, and enhance the overall customer experience. The VP ensures all programs enable frontline teams to self-serve and digitally serve customers with excellence, contributing to our mission to be famous for experience. They are responsible for ensuring the quality of what we bring to market, maintaining our driven speed to market, and minimizing all points of failure. Through their leadership, they significantly contribute to the strategic goals and values of T-Mobile.
Un-carrier® Responsibilities:
- Strategic Planning and Execution: Develop and implement go-to-market strategies that align with the company's overall business objectives. Identify market opportunities and create strategies to capitalize on them, driving growth and market expansion.
- Customer-Centric Strategy Development: Create and implement strategies that enhance the customer journey, both in-store and through digital channels. Focus on providing personalized, seamless experiences that meet the diverse needs of our customers, using data and insights to continually refine and improve these experiences.
- Leadership and Team Development: Inspire and mentor a high-caliber team dedicated to delivering elite customer service. Foster a culture of excellence, inclusivity, and continuous improvement, ensuring that T-Mobile attracts, retains, and develops the best talent in the industry. Demonstrate and align large organizations around the T-Mobile values.
- Operational Leadership and Excellence: Set strategic operational goals and standards across four main centers of excellence, ensuring consistent, efficient, and high-quality execution. Lead the planning and execution of successful product launches, ensuring alignment with marketing, sales, and operational teams. Develop comprehensive launch plans, including positioning, messaging, and promotional strategies.
- Cross-Functional Collaboration and Stakeholder Engagement: Collaborate with cross-functional teams including Sales, Marketing, Digital, and Consumer Experience to ensure cohesive execution of go-to-market plans. Ensure alignment on key initiatives and foster a collaborative environment that supports the overall strategic goals of the organization. Engage with external partners and collaborators to explore new opportunities and partnerships that enhance the customer experience.
The Experience You'll Bring
Must Have:
- Bachelor's degree required; master's degree is strongly preferred.
- Extensive executive-level experience in developing go-to-market strategies, messaging, and related tactics, that supports our digital-first ambitions, in cooperation with key stakeholders.
- Consistent track record of driving customer satisfaction and operational excellence in a customer-centric environment.
- Strong leadership and team management skills, with the ability to inspire and motivate hard-working teams.
- Delivering on successful, comprehensive product marketing content and collateral tied to increased business revenue.
Enough about what you've done. Let's talk about who you are.
- Demonstrated leadership capabilities with a track record of managing and motivating successful teams.
- Strong eye for business, data-driven approach, and the ability to use data to inform decision-making.
- Excellent communication, negotiation, and influencing skills to collaborate with internal and external stakeholders at all levels.
- Strategic thinking, with the ability to translate vision into actionable plans and drive successful execution.
- Proven ability to develop go-to-market strategies that maintain our driven speed to market, minimizing all points of failure.
Base Pay Range: $214,500 - $290,200
Corporate Bonus Target: 50%
The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as qualifications and experience, so the actual starting pay will vary within this range. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year.
At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.
Never stop growing
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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