District Field Service Supervisor

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:District Field Service Supervisor  (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You’ll Make in this RoleAs a District Field Service Supervisor, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Leading and developing team members in daily operations of the service centers in support of commercial activities within assigned territory, providing direction and supports development of field service team members and provides a solid knowledge foundation and instills passion for the customer and 3M MSD product offering within the team. Improve productivity through benchmarks, training, evaluations, support, KPI’s and completion of reporting as required.Engages in the recruitment and hiring of appropriate team members that fit company culture and contribute to the organization’s success, organizes and structures service center operations by staffing, training, developing, evaluating and rewarding service center personnel to ensure high levels of productivity and customer service with minimum employee turnover.Partners with district sales leaders & corporate support teams to meet customer needs; Proactively manages customer relationships, providing customer focused solutions with customer centric answers, ensuring consistent and reliable field service performance in line with customer expectations across assigned territory.  Empowers teams to provide solutions that drive customer satisfaction and improvement in the customer experience.Establishes and executes district level communication strategy to ensure team members are aware and informed of key information topics about the company, department, location as well as updates to policies and procedures.Oversees Responsibility for and maintains control and management of 3M MSD rental asset and supplies inventories in accordance with 3M MSD's quality management protocols to ensure availability and reliability of products.  Ensures product availability across all assigned locations to support daily customer demand.Manages service center fleet vehicle programs to ensure appropriate utilization of vehicles, sound vehicle safety practices, and general maintenance protocols are executed and ensures a fully compliant distribution network through leading with conformance, support and enforcement of internal policies and procedures and external regulatory requirements. Maintains knowledge of local, state and national regulatory requirements and ensures operational compliance to those standards.Maintains ownership of territory financial results. Monitors profit and loss statements of service center operations through review and analysis of operations and related accounting data.  Proactively institutes management initiatives to ensure productivity and cost controls. Approves expenses as required.Your Skills and Expertise  To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution AND seven (7) years of service, distribution, or operations experience in a private, public, government or military environment.ORHigh Diploma and eleven (11) of service, distribution, or operations experience in a private, public, government or military environment.ANDIn addition to the above requirements, the following are also required:Current, valid Driver’s License.One (1) year multiple location (multi-unit) management experience in a private, public, government or military environmentAdditional qualifications that could help you succeed even further in this role include:Master’s degree or higher in operations management (completed and verified prior to start) from an accredited institutionAbility to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)Intermediate proficiency in Microsoft Office products6-Sigma/ Lean Green Belt; Experience in establishing 5S Visual managementWork location: Hybrid Travel: May include up to 50% domestic travelRelocation Assistance: May be authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-being Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $119,076 - $145,537, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-RewardsResponsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.Solventum is an equal opportunity employer.  Solventum  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.Solventum Global Terms of Use and Privacy StatementCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with theterms.