Senior Manager, Talent Development

1 month ago

Atlanta, United States Carters Full time

Serving the needs of all families with young children,Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.HOW YOU’LL MAKE AN IMPACT:The Talent Development Senior Manager is responsible for supporting our talent development efforts across global distribution centers, retail stores, and field leaders. This position leads the strategic design, development, and content creation of talent development initiatives and programs. Leverages company initiatives and program content when applicable across distribution centers and the retail field teams globally. This role reports to the VP, Talent Development and is primarily based in our Buckhead office with up to 20% travel to our Distribution Centers as needed.90% - Leads the design, development, and implementation of the Learning and Development Strategy for Global Retail Stores and Distribution CentersConducts regular business needs analysis for the Retail field and Distribution Centers to ensure the customer and client experience are metBuilds breakthrough programs, training, and solutions to enable business growth and greater efficiency based on findingsStrategic business partner consulting with leaders to identify, build, and deliver solutions that produce business-driving outcomesContributes to the HR leadership team by developing, advising, and implementing organizational strategies that will elevate HR and Operational effectivenessBuilds and leads high-quality Talent Development programs and learning curricula globally to meet specific business needs and organizational priorities (e.g., orientation programs, onboarding curriculum, leadership academies, management development, learning content, skill-based education, performance management, succession planning, career development)Defines development objectives and activitiesCreates custom content and designs education sessionsOwns the process of liaising with the center of excellence leader, building strategic roadmap annually, and implementing the strategic planActs as a thought partner to key leaders of each business entityCoaches, facilitates, and leads new rollout of education sessions, workshops, and meetings for Retail Field/ Store and Distribution Center leadership in-person and virtuallyLeads key engagement initiatives in partnership with local HR to implement across client groups. Responsible for development, stakeholder management and executing project plansPartners closely with local HR in Retail Regions and Distribution Centers to enable delivery of content and program (i.e., conducts train-the-trainer sessions, etc.)Develops and continuously improves processes, programs, approaches, communication, reporting, and systems to support business objectives and increase efficienciesDesigns, reports, and provides insights on talent development measures and metricsProvides data and insights regularly to stakeholders (Operations, HR, Talent Development Leadership)Make recommendations on future programming and needsDrive and support company/Retail/Distribution Center HR initiatives10% - Leads special projects supporting additional areas as part of the Talent Development TeamWE’D LOVE TO HEAR FROM YOU IF:Must have:Demonstrates strong critical thinking and analytical skills to diagnose and propose solutionsStrong strategic planning, project, and process management skillsStrong content development and facilitation skills; proven ability to lead team workshops and facilitate a classExcellent verbal and written communication skills; ability to write company communicationBalances and prioritizes multiple tasks at one time; strong planning and organizational skillsAble to work independently, self-motivated, and takes initiativeStrong presentation writing (PowerPoint) and Excel skillsPreferred skills and experience:Bachelor’s degree required; concentration in Organizational Development preferredRetail, DC or Multi-Unit experience preferred5-8 years of experience in a related fieldOUR TEAM MEMBERS:Lead Courageously: Have a strong sense of personal values that align with our Company valuesCollaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environmentCustomer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clientsDrive Growth: Set aggressive goals and implement plans preciselyCultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomesMAKE A CAREER AT CARTER’S:Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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