Senior Talent Resourcing Partner

2 months ago

Atlanta, United States Lorien Full time

Senior Talent Resourcing Partner - Guidant Global


Position objective:

As a Senior Talent Resourcing Partner, you will deliver the best talent across the Guidant customer portfolio while taking the lead in reporting, client escalation resolution, and supporting the wider Talent Resourcing Team. You will drive fulfillment and provide service excellence to our customers (clients, candidates, workers & suppliers) by embracing a promised-based culture. You will manage the recruitment life cycle across multiple client accounts and build strong, long-standing relationships with our Customers, Candidates, and External Partners. You will act as an ambassador for Guidant Global, ensuring that our values and guiding principles are upheld in everything that you do and that any action taken continually works towards achieving ‘high road’ recruitment practices while actively driving the company business strategy.


Commitment to our culture, values, and behaviors:

Achievement of the position objectives and key responsibilities is attained through the Virtuoso Way:

  • By being the ambassador for Virtuosity and contributing to a culture of trust, entrepreneurship, innovation, authenticity, inclusivity, and agility to improve business effectiveness and the commitment to the results of the team, ahead of personal interests
  • Making and keeping promises through Promise Based Management
  • Treating people with respect and by the company’s equal opportunity and unacceptable behavior policy
  • Behaving in a manner that does not put the safety and integrity of you, others, the environment, or the company at risk

Key responsibilities:


  • Provide expert to expert hiring manager experience by providing external market insight into the best talent, route to market, and leverage best practice methods to sourcing talent.
  • Provide a quality, highly engaging, and consultative recruitment service to clients in line with the requirements of the client and company.
  • Take the lead in reporting, ensuring that all relevant data is accurately recorded and presented to the relevant stakeholders.
  • Resolve client escalations in a timely and professional manner, ensuring that the best possible outcome is achieved for all parties involved.
  • Support the wider RPO Team, providing guidance and assistance where necessary.
  • Be focused on achieving recruitment delivery in line with client KPI’s and SLA’s.
  • Provide advice on best routes to market, including guidance on salaries where applicable.
  • Ensure all job vacancies are fully qualified with the hiring manager/decision maker.
  • Obtain full job specifications (including H&S info), assignment information (AWR, pay rates, etc.), and person specifications from clients, maximizing each opportunity for placements.
  • Work with the client hiring community to forecast recruitment needs to enable a proactive approach across our customer base.
  • Conduct talent heat mapping across your market area to enable constructive conversations to be held.
  • Create and maintain talent pools where direct recruitment is appropriate.
  • Be proactive in redeploying talent across customers as assignments come up for renewal.
  • Build strong and lasting relationships with stakeholders across Impellam Group to drive and optimize group fill.
  • Build strong and lasting relationships with relevant external supply partners.
  • Manage the feedback and interaction between Supply Chain Partners to secure the best talent for a customer’s (both internal and external).
  • Ensure feedback is provided to all relevant stakeholders involved in the process in a timely and constructive manner.
  • Consistently provide an outstanding candidate & worker experience.
  • Develop and continually review an applicant attraction strategy that is fit for purpose to ensure that client requirements are met.
  • Prepare and facilitate the ongoing attraction, selection, and recruitment of suitably skilled candidates, ensuring optimum levels of workers are available to meet the client needs.
  • Accurately match candidates to vacancies to meet client expectations.
  • Screen, interview, assess candidates in line with the company and client standards where applicable, ensuring a detailed understanding of their job and career requirements.
  • Proactively arrange interviews, ensuring full candidate and client briefing/de-briefing takes place with constructive feedback provided.
  • Manage client, candidate & supplier expectations throughout the recruitment lifecycle.
  • Ensure that all relevant worker checks have been completed prior to organizing interviews or placing on assignment.
  • Conduct all pre-placement activities – including confirmation of offer, 1st day arrangements, and placing the worker into the assignment booking on the relevant technology platform.
  • Accurately maintain all aspects of the contingent workforce data to enable management information to be given/presented to the client.
  • By working closely with the candidate engagement team, ensure all workers have signed contracts and are aware and comply with company, client, and statutory requirements.
  • Embrace technology to deliver in a better way.
  • Drive creative marketing approaches, in conjunction with the Guidant marketing team.

Service Delivery

  • Embody the principles of Golden Thread, ensuring candidate and worker relationships are maintained, in order to reduce worker attrition rates and re-deploy workers at assignment end.
  • Ensure data accuracy across all systems and candidate records.
  • Responsible for obtaining an accurate and up-to-date record of key client-specific policies and procedures by interacting with the relevant CSM.
  • Ensure adherence to all current employment laws, legislative or otherwise is maintained.
  • Ensure effective communication with the workforce, clients, colleagues, and suppliers and that best practice is shared.
  • Develop and maintain strong professional relationships with Guidant key customers (colleagues, candidates, clients & suppliers).
  • Gain clients’ trust and develop a deep understanding of their business through client meetings, service reviews, etc.
  • Manage recruitment fulfillment and delivery requirements in line with company and client SLA.
  • Maintain and develop market and best practice knowledge.
  • Effectively and professionally manage issues and queries to resolution or escalation.
  • Regularly review customer satisfaction levels.
  • Proactively build and maintain strong and collaborative relationships with CSM’s, Delivery Coordinators, and subject matter experts across Guidant Global.
  • Undertake other duties and projects as required.


Work experience and attributes:

Essential:

  • Supplier management
  • Marketing insight
  • Work on complex accounts and programs
  • Support an account at go-live phase

This job description describes the principal purpose and main elements of the role. It is a guide to the nature and main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule and is not a contractual document. This document may be amended to meet the changing needs of the business.

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