Bilingual Customer Service Specialist
3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
FULL-TIMEThe individual selected for this role will be expected to work at Store #7617, located at: 24715 N Lake Pleasant Pwky. Peoria, AZ 85383
Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show
What is the Process to get Started?
Step 1 – Online Application
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 – Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You’ll be able to record and complete your video interview anytime, anywhere While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 – In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver’s License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
-
Bilingual Customer Service Representative
3 weeks ago
Peoria, Arizona, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns, and ensuring their complete satisfaction with our...
-
Bilingual Customer Service Representative
4 weeks ago
Peoria, Arizona, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.Key...
-
Bilingual Customer Service Representative
3 weeks ago
Peoria, Arizona, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.Key...
-
Bilingual Customer Service Representative
3 weeks ago
Peoria, Arizona, United States The Sherwin-Williams Company Full timeJob Summary:The Sherwin-Williams Company is seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key...
-
bilingual customer service specialist
3 weeks ago
Peoria, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Bilingual Customer Service Specialist
2 months ago
Peoria, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Bilingual Customer Service Specialist
2 months ago
Peoria, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service Representative
1 month ago
Peoria, Illinois, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams.Key ResponsibilitiesProvide exceptional customer service to wholesale and retail customers, ensuring their needs are met and exceeded.Answer customer questions about products, recommend solutions, and promptly resolve any...
-
Bilingual Customer Service Specialist
3 weeks ago
Peoria, AZ, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service Representative
3 weeks ago
Peoria, Illinois, United States Jushi Full timeJob SummaryWe are seeking a highly skilled Customer Care Consultant to join our team at Jushi. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a memorable shopping experience for our patrons.Key ResponsibilitiesProvide top-notch customer service by answering questions, addressing concerns,...
-
Member Specialist
2 months ago
Peoria, Illinois, United States Sam's Club Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide member service by maintaining...
-
Customer Service Representative
3 weeks ago
Peoria, Arizona, United States Sherwin-Williams Full timeJob Title: Customer Service SpecialistAt Sherwin-Williams, we're committed to helping our employees and their families live healthier, save smarter, and feel better. As a Customer Service Specialist, you'll play a vital role in delivering exceptional customer experiences and driving sales growth in our stores.Key Responsibilities:Provide exceptional customer...
-
Customer Service Representative
3 weeks ago
Peoria, Arizona, United States Corning Incorporated Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide timely and accurate responses to customer...
-
Customer Relations Specialist
5 months ago
Peoria, United States Orkin Full timeAs a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience thats the best in pests. You will field incoming requests, schedule service visits and maintain efficient rout Relations, Specialist, Customer, Business Services
-
Bilingual Scheduling Coordinator
3 weeks ago
Peoria, Illinois, United States TTF Search and Staffing Full timeJob OpportunityWe are seeking a highly skilled Bilingual Scheduling Coordinator to join our team at TTF Search and Staffing. This is a contract to potential hire position offering a competitive salary range.Key Responsibilities:Verifying benefits and obtaining authorizationsCollecting deposits and scheduling medical appointments and proceduresProviding...
-
Customer Service Representative
2 weeks ago
Peoria, Illinois, United States Neimann Foods Full timeJob Summary: We are seeking a skilled Cashier and Customer Service Specialist to join our team at Neimann Foods. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Process customer transactions accurately and...
-
Peoria, AZ, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service Representative
2 weeks ago
Peoria, Arizona, United States Plumbing Masters: Plumbing, Drains & Water Heaters Full timeJob DescriptionWe are a leading plumbing company, Plumbing Masters: Plumbing, Drains & Water Heaters, dedicated to providing top-notch services to our clients. Our commitment to excellence has earned us a loyal customer base, and we are seeking a motivated and results-driven Outbound Specialist to schedule service calls for our skilled plumbers.Main...
-
Customer Service Representative
4 months ago
Peoria, United States Path Engineering Full timeRole As a Customer Service Representative (also known as Customer Support Specialist, Customer Care Representative), you'll provide exceptional customer service, manage online requests, collaborate with various departments, and handle daily challenges to set the stage for success. Your tasks will include: Entering and verifying orders in the computer...
-
Customer Service Representative
2 weeks ago
Peoria, Arizona, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...