Sales Call Center Specialist
3 weeks ago
We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Sales Call Center Specialist will engage with potential members through phone contact, scheduling VIP tours in our medical centers. The incumbent in this role is responsible for adding new members by communicating and demonstrating the organization’s entities major points of difference. He/She will educate prospective members about our medical centers and services offered through telephone conversations. Through scheduled tours, potential new members will be able to see our centers and meet with our Membership Development team before becoming patients.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Handles inbound calls from potential new members that are initiated by local sales and marketing initiatives and campaigns that drive traffic into inbound phone lines.Maintains acceptable call metrics and performance standards, including effectiveness, efficiency and quality.Handles inbound calls from potential new members generated from TV, marketing and events.Schedules VIP tours of our medical centers.Invites prospects to local community events as requested.Grows and nurtures potential members toward becoming new patients.Performs other related duties as assigned.KNOWLEDGE, SKILLS AND ABILITIES:Knowledge of Medicare and Medicare Advantage programs preferred.Proficiency with computer and web-based applications.Knowledge of Salesforce is a plus.Fluent written and oral English knowledge; bilingual (Spanish or Creole) is a plus.Strong verbal communication skills including active listening.Proficiency with Microsoft Office Products (i.e. Word, Excel, PowerPoint).EDUCATION AND EXPERIENCE CRITERIA:High school diploma or equivalent required.1-3 years of related phone contact work experience required.Successful experience in a service industry is strongly preferred.Successful customer care sales experience is a plus.Experience with Community Relations.Experience working with seniors or Medicare eligible individuals.We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply
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Sales Call Center Specialist
3 weeks ago
Miami, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
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Call Center Sales Representative
1 day ago
Miami, Florida, United States Insurance Litigation Group PA Full timeJob OverviewA North Miami Beach-based firm, handling high volume social media and telephone inquiries, seeks an in-house sales professional to join its Lead Center team. The ideal candidate must have a minimum experience of 2 years working in an OUTBOUND Call Center.Key ResponsibilitiesMake OUTBOUND calls to potential clients who contacted the firm via...
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Call Center Sales Professional
2 weeks ago
Miami, United States Insurance Litigation Group PA Full timeJob DescriptionJob Description A North Miami Beach firm, with high volume social media and telephone inquiries, is seeking an in-house sales professional to join our Lead Center team! Candidate must have a minimum experience of 2 years working in an OUTBOUND Call Center. Summary:Our Client Lead Representative provide our potential clients the ultimate...
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Sales Call Center Specialist
3 weeks ago
Miami, Florida, 33169, Miami-Dade County, FL, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
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Call Center Specialist
3 weeks ago
Miami, United States VYSE Consulting Group Full timeJob DescriptionWe are seeking a highly motivated and experienced Customer Care Professional to join our team at VYSE Consulting Group. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to resolve customer complaints and issues efficiently and...
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Call Center Team Lead
2 days ago
Miami, United States MDExam Full timeWe're seeking a seasoned Call Center Manager to lead our team of sales professionals in delivering exceptional customer experiences.Key Responsibilities:Develop and refine compelling call scripts to drive sales conversions and maintain smooth call flowManage and motivate a team of sales agents to achieve goals and exceed performance targetsAs a key member of...
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Call Center Operations Manager
4 weeks ago
Miami, United States Watsco Full timeJob Description:The Call Center Operations Manager at Watsco will be responsible for providing support to the Sales team and Sales Center. This role requires strong customer service skills, problem-solving abilities, and experience working in a fast-paced environment.About the Job:In this role, you will serve as a liaison between Watsco and its customers...
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Bilingual Call Center Sales Representative
4 days ago
Miami, United States Fast Growing Impact Window Company Full timeJob DescriptionJob DescriptionCompany: South Florida's Fast Growing Window Company selling High Impact Hurricane Windows and Doors. One of the few companies in FL that can change the shape and size of an existing Window and improve the overall look of the home. The leader in providing quality products needed to make homes beautiful, safe and energy...
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Call Center Specialist
3 weeks ago
Miami Beach, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in the hospitality industry and are eager to welcome a Call Center Specialist to our team in Miami Beach, Florida. This role primarily revolves around customer interaction, ensuring their inquiries are resolved, and maintaining up-to-date customer records. This opportunity offers a short term contract...
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Call Center Agent
2 weeks ago
Miami, United States Optima Marketing Systems USA LLC Full timeJob DescriptionJob DescriptionJob Title: Call Center AgentLocation: Remote (Work from Home)Job Type: Full-time Contract Are you skilled at building rapport and providing excellent customer service? Join our team as a Call Center Agent and work from the comfort of your own home!Responsibilities:Manage incoming and outgoing calls to schedule appointments with...
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Medical Call Center Representative
3 weeks ago
Miami, Florida, United States North Shore Medical Center Full timeJob SummaryWe are seeking a highly skilled and organized individual to join our team as a Medical Call Center Representative at North Shore Medical Center.In this role, you will be responsible for receiving and relaying incoming and outgoing telephone calls, providing directory information, transferring calls as needed, and entering facility directory...
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Braman Motors Call Center Coordinator
3 weeks ago
Miami, Florida, United States Braman Motors Inc Full timeJob SummaryThe Automobile Call Center/Receptionist Coordinator role at Braman Motors Inc involves providing exceptional customer service, responding to incoming phone calls, and collaborating with the call center team to deliver outstanding results. As a key member of our team, you will be responsible for communicating effectively with clients, processing...
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Call Center Agent
3 months ago
Miami, United States CDR Maguire Inc. Full timeCDR Maguire Inc., a national multi-disciplinary emergency management and engineering firm, is seeking multiple Call Center Agents in preparation/response to Hurricane Helene. Call center agents will handle inbound and outbound calls. Responsibilities include responding to incoming calls, answering questions and inquiries, troubleshooting problems, providing...
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Clinical Call Center Representative
3 weeks ago
Miami, Florida, United States OnSpot Dermatology Full timeJob DescriptionWe are looking for a detail-oriented and organized individual to join our team as a Clinical Call Center Specialist. The successful candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.Duties and ResponsibilitiesCommunicate with patients regarding their biopsy resultsSchedule...
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Medical Call Center Representative
3 days ago
Miami, Florida, United States Mount Sinai Medical Center Full time**About the Role:**As a key member of our team at Mount Sinai Medical Center, you will be responsible for answering all incoming calls professionally and timely. You will place calls on hold as necessary, ensuring that no caller is left waiting in a queue.**Responsibilities:**Follow customer service standards for phone communications as set by department...
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Call Center Customer Support Agent
3 weeks ago
Miami, Florida, United States Optima Marketing Systems USA LLC Full timeJob Description: As a Call Center Customer Support Agent, you will be responsible for providing exceptional customer service to clients. This role requires strong communication skills, a positive attitude, and the ability to troubleshoot issues.The ideal candidate will have experience in customer service, sales, or other related fields. You will be...
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Call Center Associate
3 weeks ago
Miami, Florida, United States RemX Full timeWe are seeking a highly motivated Call Center Associate to join our team at RemX in Miami, FL.Job OverviewThis role involves working in a fast-paced call center environment, handling inbound calls and responding to consumer inquiries and issues.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work...
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Call Center Professional
3 weeks ago
Miami, Florida, United States Banesco USA Full timeJob Description: We are seeking a skilled Call Center Professional to join our team at Banesco USA.About Us: Our company is a leading financial institution with a global presence.Key Responsibilities:Provide exceptional customer service via inbound calls, addressing client inquiries and concernsAssist clients with online banking tasks, including...
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Bilingual Call Center Representative
4 weeks ago
Miami, United States Progressive Full time $20 - $22Join Forbes’ 2024 Best Employer for Diversity!If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate...
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Bilingual Call Center Representative
4 weeks ago
Miami, United States Progressive Full time $20 - $22Join Forbes’ 2024 Best Employer for Diversity!If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressive’s bilingual call center team. You’ll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate...