Manager, Reporting

4 weeks ago

Dallas, United States Invitation Homes Full time

Job SummaryThe Manager, Reporting & Tooling will work close with the Director, Office of CIO  and other Technology executives to enhance, and maintain reporting and delivery tool functions including (but not limited to) operating system maintenance, data catalogue process, new report intake, and other related activities. The core objective is to ensure a consistent, transparent, and efficient approach to how Technology operates.Responsibilities include leading all (1) reporting activities across the Technology department and (2) administrating key Technology Management tools.Reporting includes agile metrics, corporate shared services KPI’s (security, service desk, system availability, system performance, etc.), budget, and project governance / backlogs / delivery.  Tooling support is focused on Jira and Quickbase (low code PPM).  Tool support activities include, but are not limited to, requirements gathering, data validation, financial analytics, strategy, process optimization, process improvement, issues resolution, system configuration, user permissions, coordinating with teams across technology, coordinating with stakeholders across Invitation Homes, and related tasks as assigned. As the reporting and platform admin, this role requires a deep understand the organization’s business model, how the reports and data is used in day-to-day operations, and work with functional leaders to identify opportunities to evolve, transform, and optimize both.Essential Job Duties and ResponsibilitiesDesign, implement and maintain reporting processes, data catalogue, report repository, and quality assurance practicesDesign, implement and maintain reports, dashboards, and related support documentsCoordinate with data owners for insight and data validation where additional inputs are neededCollaborate with stakeholders to gather requirements, understand the data, and establish timelineConduct data validation and quality check to ensure the integrity and accuracy of reported informationPresent reporting to management monthly, and relevant teams, effectively communicating insights, and trendsLead the quarterly effort to create reports and slides for the Board and Executive CommitteeIdentify opportunities for process improvements and automation to optimize reportingHeld Technology develop a culture of data centric decision makingManager the administration and maintenance of delivery systems, including configuration updates, plugins, and user accessConduct regular backups of critical data to minimize potential data loss and system downtime.When issues emerge, identify root causes and work with stakeholders to drive efficient resolutionDevelop and manage relationships across the business to achieve key business, organizational and cross-cultural objectives.As needed perform project manager, program manager and change management rolesPerform other duties as assignedEducation and/or ExperienceBachelor’s Degree or equivalent work experience3+ years in Reporting and Analytics2+ years in Technology or similar departmentSkills/Specialized KnowledgeAbility to influence cross-functional teams without formal authorityAbility to interact effectively and gain credibility with internal associates at all levelsDemonstrated analytical, financial, problem solving, organization, and project management skillsStrong technical and analytical skills to collect, store and the present data in a digestible mannerStrong analytics skills with experience in data visualization, and reporting tools such as Tableau or Power BIExperience using Snowflake and AWS as data repositoryExperience as a JIRA admin or power userExperience with QuickBase or other low code platforms is preferredExperience with PPM tools such as Asana, Smartsheet, Monday.com, Planview etc. is preferredAdvanced in MS office; Focus on Excel and PowerPointHighly motivated with an entrepreneurial mindset, proactive and innovativeStrong presentation and communication skills, including verbal, and writtenSolid organizational skills including attention to detail and multitaskingProven judgment and ability to manage sensitive dataExperience developing skills in others, serve as a mentor to junior team membersWilling to learn new technologies, methodologies and practicesRequired Licenses or CertificationsN/APreferred Licenses or CertificationsPMP, CCBA, or CBAP CertificationExperience or certification to demonstrate agile methodologies (CSM, CPO, SAFe, etc)Other RequirementsMust maintain professional appearance. Ability to be at work on a regular and consistent basis; Overtime may be required for this position. Travel may be required, up to 10%Physical and Mental DemandsThis position will involve long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate, and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Work EnvironmentStandard office working environment that may be busy and noisy at times. Salary Range$98,640.00 - $170,976.00Compensation and BenefitsTo attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:Annual bonus programHealth, dental, vision, and life insuranceLong-term and short-term disability insuranceGenerous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays401(k) with company matching contributionsAwesome work environment with casual dressTeam events and gatherings (Pre- and Post-Covid)Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes. 

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