Cold Food Operations Manager

4 weeks ago


Seattle, United States LSG Sky Chefs Full time

LSG Sky Chefs, a part of LSG Group is the world’s leading provider of end-to-end on-board products and services.   Salary: $78,739 -  $97,844 Role Purpose Statement Internal: Operations and Production manager, Procurement, Human Resources, Quality and Safety Managers External: Suppliers, Local Authorities, Facility Services Companies, Customers, Government Agencies, Customs, Food and Drug Administration (FDA), Airport Operations, Truck Fueling   Main Accountabilities Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety. Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations Ensure on-time and accurate production in the preparation of food/equipment and catering of flights Investigate customer quality issues, develop and implement corrective actions Maintain an ongoing, positive and pro-active relationship with all internal and external customers Attend the daily operations briefing Ensure par levels of customer inventory and customer specific goods  Provide data for the development of an annual business plan and budgeting for the department Ensure optimal deployment of human, technical and material resources in the department Initiate and control continuous optimization of processes Leadership Ensure that the area of responsibility is properly organized, staffed and directed Guide, motivate and develop the subordinate employees within the Human Resources Policy Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team Make the company's values and management principles live in the department(s) Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety   Knowledge, Skills and Experience Bachelor’s degree or equivalent experience required In addition, three to five years of directly related experience required in a management role Experience in using and managing Variable Production Systems and schedules  Strong presentation, communication, training and interpersonal skills Proven success in improving work processes and leading change in a complex, fast environment Excellent analytical and conceptual skills Demonstrable record of understanding and meeting customer expectations Proven track record of understanding the drivers of product and labor cost variances Good knowledge of Microsoft Office and Windows-based computer application      



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