Refrigeration Service Supervisor

2 weeks ago

Lumberton, United States CoolSys Full time

Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. Headquartered in Southern California, CoolSys has more than 2,000 highly trained, field-based service and installation experts, serving more than 45,000 customer locations across North America daily.   WHAT WE OFFER  We are a large company serving many unique customers – because of this, we provide job stability and long-term opportunity for career growth. We invest in our technicians by offering:  Ongoing Education & Training Exposure to a Large Variety of Projects Industry-leading Benefit Packages Advanced support and tools designed to improve your workflow Paid VacationMedical, Vision & Dental 401K Responsibilities: The Service Supervisor is responsible for the profitable delivery of refrigeration and HVAC services for a specific branch(s). The Service Supervisor also runs calls and serves as a mentor and technical resource to other technicians in their area of responsibility.Participates in managing the Service P/L for assigned branch(s).Responds to own calls.Effectively manages call volume for area of responsibility.Ensures customer requirements are followed and calls are completed on a timely basis.Ensures billing procedures are accurately adhered to and may approve work orders.Maintains communication with customers and ensures their expectations are met.Resolves issues or problems that impact customer satisfaction.Interviews, selects, hires, and oversees onboarding of team leads and technicians.Ensures technicians are scheduled and dispatched efficiently, based on skill level, location, and call volume.Manages performance and provides training, coaching, and performance feedback to Team Leads and Technicians.Ensures compliance with Service policies and procedures, including eSo, refrigerant tracking, time and attendance, etc.Ensures the use of PPE and the application of safe behavior, including driving, by all employees.Ensures customer service and quality of work meets customer requirements and company standards. Qualifications: High school diploma, GED, or completion of trade program or technical school. A college degree is a plus.5+ years of experience in refrigeration/HVAC service, commercial construction, or a related industry.3-5+ years of people management experience.Strong leadership skills, with demonstrated experience managing a diverse and multi-discipline workforce.Proficient in coaching, training, developing, and building a team.Proficient in managing time, delegating assignments, and following through to ensure good results.Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.Proficiency in understanding and managing P&L.Demonstrated business acumenProficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and the ability to multi-task.Ability to solve problems and apply good judgment.Excellent verbal/nonverbal and written communication and presentation skills.Strong customer service skills, including an ability to proactively address customer issues and concerns and the ability to forge strong working relationships with customers.Knowledge of job site safety, ability to oversee work activities to ensure safe work practices, and safety rule compliance.Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.Ability to use typical business tools including E-Mail, Word, Excel, Work Order/Dispatch Software, Enterprise Resource Planning (ERP) software, etc.Good driving record. Join Us:  Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth  Connect with us on Facebook and Twitter.   Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.    Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.    Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, mgr, lead, supervisor, leader, regional,  HVACR, supermarket, rack systems

  • Refrigeration Service Supervisor

    5 days ago

    Lumberton, United States CoolSys Full time

    Overview: WHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $salary range.Paid Drive Time: Enjoy 100% pay for local travel between customer sites. Park...

  • Refrigeration Service Supervisor

    7 days ago

    Lumberton, United States CoolSys Full time

    Overview: WHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $salary range.Paid Drive Time: Enjoy 100% pay for local travel between customer sites. Park...

  • Refrigeration Equipment Specialist

    3 weeks ago

    Lumberton, North Carolina, United States CoolSys - Refrigeration and HVAC Systems Full time

    Refrigeration Service TechnicianWe are seeking a skilled Refrigeration Service Technician to join our team at CoolSys - Refrigeration and HVAC Systems. As a key member of our team, you will be responsible for ensuring the efficient operation of commercial and industrial refrigeration, heating, and ventilation equipment.Key Responsibilities:Perform...

  • Refrigeration Equipment Specialist

    2 weeks ago

    Lumberton, North Carolina, United States CoolSys - Refrigeration and HVAC Systems Full time

    Refrigeration Service TechnicianAs a Refrigeration Service Technician at CoolSys - Refrigeration and HVAC Systems, you will be responsible for repairing and overhauling commercial and industrial refrigeration, heating, and ventilation equipment. This includes providing preventative maintenance, testing malfunctioning systems, and ensuring quality work...

  • Refrigeration Equipment Technician

    4 weeks ago

    Lumberton, North Carolina, United States CoolSys - Refrigeration and HVAC Systems Full time

    **About the Role**As a Refrigeration Service Technician at CoolSys - Refrigeration and HVAC Systems, you will be responsible for repairing and overhauling commercial and industrial refrigeration, heating, and ventilation equipment. This includes providing preventative maintenance, testing malfunctioning systems, and ensuring quality work performance for our...

  • Refrigeration Service Manager

    6 days ago

    Lumberton, North Carolina, United States CoolSys Full time

    OverviewCoolSys is a leading provider of refrigeration and HVAC services, offering a unique combination of stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Enjoy a competitive salary range and benefits package.Paid Drive Time: Get paid for...

  • Refrigeration Service Supervisor

    6 days ago

    Lumberton/North Carolina/US CoolSys Full time

    Overview: WHY COOLSYS?At CoolSys, we offer more than just a job—we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with:Competitive Compensation: Competitive pay from $salary range.Paid Drive Time: Enjoy 100% pay for local travel between customer sites. Park...

  • Refrigeration Service Manager

    6 days ago

    Lumberton, North Carolina, United States CoolSys Full time

    OverviewCoolSys is a leading provider of refrigeration and HVAC services, offering a unique opportunity for professionals to grow their careers in a dynamic and supportive environment.ResponsibilitiesManage the delivery of refrigeration and HVAC services for assigned branches, ensuring profitable growth and customer satisfaction.Run calls and serve as a...

  • Refrigeration Service Technician

    3 weeks ago

    Lumberton, North Carolina, United States CoolSys Full time

    About the RoleWe are seeking a skilled Refrigeration Service Technician to join our team at CoolSys. As a key member of our service team, you will be responsible for ensuring the efficient and accurate repair and overhaul of refrigeration, heating, and ventilation equipment for our customers.Key ResponsibilitiesRepair and overhaul refrigeration, heating, and...

  • Nurse Supervisor

    2 weeks ago

    Lumberton, North Carolina, United States Mt Holly Rehabilitation and Healthcare Center Full time

    Nurse Supervisor OpportunityMt. Holly Rehabilitation and Healthcare Center is a state-of-the-art subacute and long-term care facility that provides exceptional resident care with a strong emphasis on teamwork and staff education.Job Summary:We are seeking a skilled and experienced Nurse Supervisor to provide high-quality patient care and supervise a team of...

  • HVAC or HVAC/R Technician

    2 weeks ago

    Lumberton, NJ, United States Scientific Apparatus Service Inc. Full time

    We are seeking a skilled and experienced Refrigeration Technician to join our team. As a Refrigeration Technician, you will be responsible for the installation, maintenance, and repair of refrigeration systems. This is a full-time position that requires field service work and driving a company van. Duties include Install, maintain, and repair refrigeration...

  • Food Service Team Member

    1 month ago

    Lumberton, North Carolina, United States Your Pie Lumberton Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Team Member to join our team at Your Pie Lumberton. As a Team Member, you will play a vital role in ensuring an exceptional guest experience by providing top-notch service, preparing menu items, and maintaining a clean and safe environment.Key ResponsibilitiesCustomer Service: Greet guests,...

  • Restaurant Supervisor

    1 month ago

    Lumberton, North Carolina, United States Wendy's Full time

    About the Role:We're looking for a skilled Shift Supervisor to join our team at Wendy's. As a Shift Supervisor, you'll be responsible for leading a team of crew members and ensuring that our customers receive excellent service.Key Responsibilities:Lead by Example: Demonstrate a positive attitude and a commitment to excellence in everything you do.Manage the...

  • Nurse Supervisor

    4 weeks ago

    Lumberton, United States Mt Holly Rehabilitation and Healthcare Center Full time

    About Mt. Holly Rehabilitation and Healthcare CenterWe are a state-of-the-art subacute and long-term care facility dedicated to providing exceptional resident care. Our team is committed to delivering high-quality services with a strong emphasis on teamwork and staff education.Job SummaryWe are seeking a skilled and experienced Registered Nurse to join our...

  • Team Member

    1 month ago

    Lumberton, North Carolina, United States Your Pie Lumberton Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Team Member to join our team at Your Pie Lumberton. As a Team Member, you will play a vital role in ensuring an exceptional guest experience by providing top-notch service, preparing menu items, and maintaining a clean and safe environment.Key ResponsibilitiesCustomer Service: Greet guests,...

  • Manufacturing Supervisor

    1 month ago

    Lumberton, North Carolina, United States Stealth Recruiting Services Full time

    Job SummaryWe are seeking a highly skilled Production Supervisor to join our team at Stealth Recruiting Services. As a key member of our production team, you will be responsible for overseeing all aspects of our manufacturing unit, including employee safety, staff management, and training.Key ResponsibilitiesProduction Oversight: Supervise and coordinate all...

  • Child Residential Care Supervisor

    1 week ago

    Lumberton, North Carolina, United States Southeastern Integrated Care LLC Full time

    Job SummaryThe Shift Supervisor at Southeastern Integrated Care LLC shall oversee the daily operations of the residential program, activities, and care. The Shift Supervisor shall assist in coordination of care, staffing patterns, budgets, and environments that support the treatment philosophy. The Shift Supervisor shall work as part of a multidisciplinary...

  • Front End Service Team Lead

    4 weeks ago

    Lumberton, North Carolina, United States Walmart Full time

    Job OverviewAs a Front End Service Team Supervisor at Walmart, you will play a critical role in ensuring exceptional customer experiences across our stores. Your primary responsibilities will include:Providing top-notch customer service, ensuring a welcoming and inclusive environment for all customers.Processing returns, refunds, and financial transactions...

  • Customer Service Representative

    3 weeks ago

    Lumberton, North Carolina, United States Myrepublicbank Full time

    Customer Service AssociateAt Myrepublicbank, we are seeking a highly skilled and customer-focused Customer Service Associate to join our team. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key Responsibilities:Provide...

  • Social Services Professional IAT

    4 weeks ago

    Lumberton, North Carolina, United States Robeson County Full time

    Job SummaryWe are seeking a highly skilled and dedicated Social Worker IAT to join our team at Robeson County Department of Social Services. As a Social Worker IAT, you will play a critical role in providing essential services to vulnerable populations, including children and families in need.Key ResponsibilitiesInvestigation and Assessment: Conduct thorough...