RedPrairie Service Lead

2 days ago

Phoenix, United States Laiba Technologies LLC Full time

Role: RedPrairie Service Lead Location - Phoenix, AZ

Service Lead for Red Prairie role involves managing and maintaining critical applications within the ASM framework. Here are the key responsibilities and qualifications:
1.Application Support: Provide guidance and assistance in the development and evolution of applicable Business Architecture Capability Models.
2.Technical Expertise: Troubleshoot and resolve application or infrastructure issues related to Red Prairie.3.Relationship Management: Collaborate with senior business leaders, operations, risk, and compliance teams.4.Global Coordination: Represent local business requirements within the global technology organization.5.Process Adherence: Ensure adherence to firm-wide and regulatory requirements.
6.Incident and Problem Management: Oversee measurement, reporting, and resolution of incidents and problems within Investments IT.

Overall 12+ years of Service Lead - Red Prairie experience, including:-
1.Minimum of 5 years of experience in Configuration and Customization.
2.Minimum of 5 years of experience in System Administration and Troubleshooting and Issue Resolution.
3.Education: Relevant degrees such as Bachelor's and Master's in Computer Science, Education, Technical, Business, Engineering, or Information Technology.
4.Certifications: Consider certifications like ITIL, CISSP, PMP, ISO, SOC2, ITSM, PCI, AWS, AJAX, CSS.
5.Experience: Familiarity with Red Prairie and supporting technology architecture.

Desired Skills:
1. Red Prairie WMS Technical Skills:
a. Configuration and Customization: Proficiency in configuring and customizing the Red Prairie WMS to meet specific business requirements.
b. System Administration: Ability to manage and maintain the Red Prairie WMS environment, including user access, security settings, and system performance.
c. Integration Knowledge: Understanding of how Red Prairie WMS integrates with other systems (e.g., ERP, inventory management) for seamless data flow.
d. Troubleshooting and Issue Resolution: Skills in diagnosing and resolving technical issues related to the WMS platform.
2.Business Operating Models: Understand overall business operating models and underlying technical architecture.
3.Collateral Management: Experience with Apex Collateral and Apex SecFin.
4.Business Objects: Familiarity with Business Objects and relevant applications.

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