Genesys Contact Center Specialist

Job Summary:As a Genesys Contact Center Engineer at Diverse Lynx LLC, you will be responsible for managing the day-to-day operations of the Genesys contact center system. This includes monitoring and analyzing call metrics to optimize performance and service levels, providing technical support and troubleshooting for Genesys applications, and collaborating...

Job Summary:As a Genesys Contact Center System Manager at Diverse Lynx LLC, you will be responsible for overseeing the day-to-day operations of the Genesys contact center system. This includes monitoring and analyzing call metrics to optimize performance and service levels, providing technical support and troubleshooting for Genesys applications, and...

Job DescriptionJob DescriptionWe are in search of a Contact Center Agent to join our team in the financial services industry in San Antonio, Texas. As a Contact Center Agent, your primary role will involve addressing customer inquiries and concerns via various channels including calls and online messaging. This role offers a contract to hire employment...

Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Agent to join our team at UT Health San Antonio. As a key member of our contact center, you will be responsible for providing exceptional patient service and support to our patients and families.Key ResponsibilitiesHandle a high volume of patient and clinical business calls with...

Job SummaryWe are seeking a highly skilled Dental Contact Center Representative to join our team at UT Health San Antonio. As a key member of our contact center, you will be responsible for handling a high volume of patient and clinical business calls, providing exceptional customer service, and scheduling appointments for new and existing patients.Key...

As The Bank of You, North Shore Bank is about helping families thrive, businesses grow and communities flourish. And it’s our employees that make the difference. With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace eleven times by the Milwaukee Journal Sentinel. As a mutual company, North...

As The Bank of You, North Shore Bank is about helping families thrive, businesses grow and communities flourish. And it’s our employees that make the difference. With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace eleven times by the Milwaukee Journal Sentinel. As a mutual company, North...

As The Bank of You, North Shore Bank is about helping families thrive, businesses grow and communities flourish. And it’s our employees that make the difference. With offices located throughout eastern Wisconsin, we offer a work culture that has been recognized as a Top Workplace eleven times by the Milwaukee Journal Sentinel. As a mutual company, North...

Job Description This is an onsite position in a hybrid technology based/live agent contact center for Dentistry at the University of Texas-San Antonio. This is a fast-paced environment, and the ideal candidate will be able to navigate a state-of-the-art technology-based call center platform and electronic health record. The ability to provide outstanding...

Job Description This is an onsite position in a hybrid technology based/live agent contact center for Dentistry at the University of Texas-San Antonio. This is a fast-paced environment, and the ideal candidate will be able to navigate a state-of-the-art technology-based call center platform and electronic health record. The ability to provide outstanding...

Job Description:We are seeking a highly skilled Cisco Webex Contact Center Implementation Specialist to join our team at HexaQuEST Global, Inc. The ideal candidate will have 5+ years of overall IT experience in planning, designing, implementing, and operating Cisco Webex Contact Center and Unified Contact Center solutions.The successful candidate will have...

Job DescriptionThe Contact Center Specialist plays a vital role in providing research support to multiple internal departments at MedImpact. This position requires strong communication skills to provide direct member support through email requests and partner with Business Solutions on client support teams.Key Responsibilities:Act as primary escalation point...

About Elmer's Home Services Heating & Air ConditioningWe are a leading provider of heating, ventilation, and air conditioning services in the San Antonio area, with over 25 years of experience. Our team is dedicated to delivering exceptional customer service and maintaining a reputation for professionalism and punctuality.Job SummaryWe are seeking a highly...

Job Title: Home Services Contact Center SupervisorWe are seeking a highly organized and detail-oriented individual to join our team as a Home Services Contact Center Supervisor. As a key member of our dispatch team, you will be responsible for maximizing our schedule while maintaining a high standard of customer service.Key Responsibilities:Manage and...

Job Summary:CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. The ideal candidate will have experience in one of the following disciplines: Information Systems, Information Technology, Engineering, Management/Business Management, or Computer Science.Key...

Data Specialist Job DescriptionWe are seeking a highly skilled Data Specialist to join our team at Contact Government Services, LLC. As a Data Specialist, you will play a critical role in processing data using LAW and ensuring the accuracy of load and export files.Key Responsibilities:Modify load files and perform quality control on loaded data quickly and...

Job Title: Data SpecialistWe are seeking a highly skilled Data Specialist to join our team at Contact Government Services, LLC. As a Data Specialist, you will play a critical role in processing data using LAW and ensuring the accuracy and quality of our data loads.Key Responsibilities:Load large volumes of production data and perform quality control on load...

Job Title: Senior Support Center ManagerCGS is seeking a highly skilled and experienced Senior Support Center Manager to join our team in supporting a wide-ranging technical support initiative for a large Federal agency.Key Responsibilities:Lead the development and implementation of service desk strategies and processes to improve customer satisfaction and...

Why USAA?Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We’re looking for those who share our values of honesty,...

Job Title: Senior User Support Specialist IIWe are seeking a highly skilled Senior User Support Specialist to join our team in supporting a wide-ranging technical support initiative for a large Federal agency.The ideal candidate will have a strong background in setting up and disabling accounts, training users on web conferencing tools, and troubleshooting...