Technical Analyst

4 weeks ago


Boston, United States Pozent Full time

As a Technical Analyst - Program Support Lead will play a critical role in ensuring the successful delivery and ongoing support of our managed services program. Work closely with both our offshore team in India and cross-functional teams within the client organization to identify process gaps, streamline workflows, and drive operational efficiency.

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Strong technical skills, including proficiency in data analysis, SQL, and scripting languages (e.g., .Net, Angular, Python, PowerShell).
  • Experience with healthcare data and systems.
  • Excellent problem-solving and troubleshooting abilities.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, collaborative environment.
  • Knowledge of automation tools and methodologies (e.g., RPA, AI, Client).


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