Technical Product Analyst

6 days ago


Boston, Massachusetts, United States Insight Global Full time
Job Title: Technical Product Analyst

At Insight Global, we are seeking a highly skilled Technical Product Analyst to join our team. As a Technical Product Analyst, you will be responsible for developing and enhancing our Expert Search and AI Chatbot Agent solutions.

Key Responsibilities:
  • Lead the end-to-end product lifecycle, including roadmap planning, epic planning, and backlog refinement.
  • Collaborate with development teams and ensure alignment with Agile Scrum methodologies.
  • Ensure all user stories and product epics are clear, detailed, and prioritized.
  • Manage product backlog and ensure smooth sprint delivery.
  • Drive the technical aspects of generative AI implementations, utilizing platforms like OpenAI and Azure AI.
  • Focus on search engine optimization.
  • Experience with Elastic Search is a plus, particularly in enhancing search functionality and performance.
  • Act as a key contact for team members, ensuring smooth collaboration.
  • Assist in troubleshooting technical or operational roadblocks, ensuring timely delivery.
  • Coordinate between cross-functional teams.
  • Manage relationships with both internal and external stakeholders, gathering feedback and ensuring alignment with business goals.
  • Present roadmaps, product updates, and technical insights clearly to stakeholders.
  • Monitor and optimize cloud costs, particularly related to AI model hosting.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

Requirements:
  • 3-5 years of experience as a Product Analyst, Product Manager, or a similar role in AI, software, or search engine technologies.
  • Hands-on experience with Generative AI tools.
  • Track record of managing and optimizing cloud-based AI products a plus.
  • Strong experience working in Agile development environments, with a focus on OKRs, iterative product development and delivery.
  • Experience with Elastic Search: knowledge of Elastic Search for search indexing and ranking is a plus, contributing to enhanced search functionalities.
  • Knowledge of Data Analytics & Visualization: experience with tools like Tableau or Power BI for dashboard creation and data analytics.


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