Desktop Support Technician
4 weeks ago
- Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals
- Serves as company liaison with customer on administrative and technical matters.
- Installs and supports both hardware and software components for user groups
- Evaluate system configuration and software to ensure effective use of hardware resources
- Provide level 1 technical support and incident management service desk functions.
- Diagnoses and resolves product performance problems
- Performs maintenance and repair services
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance
- Instruct customers in the operation and maintenance of the system
Basic Requirements: - 3-5 years of desktop and end user support including hardware connected to video conference software, standard desktop and laptop, printer, plotter, scanner, desk phone, smarthand support.
- 3-5 years of local and network installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands
Preferences: - Knowledge of Citrix,VPN, Antivirus and SCCM Client, Wise Client, Sonic Wall, Cisco
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Desktop Support Technician
1 month ago
Woburn, United States TEKsystems Full timeJob DescriptionJob DescriptionDuration6Duration UnitMonth(s) DescriptionWe are seeking a Help Desk Analyst to join our Woburn, MA team! The applicant needs to have both technical knowledge and \"people\" skills to do the job well. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT...
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Desktop Support Specialist
4 weeks ago
Woburn, Massachusetts, United States TEKsystems Full timeJob DescriptionJob Title: Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our team at TEKsystems. The ideal candidate will possess a strong technical background and excellent communication skills to effectively resolve IT-related issues.Key Responsibilities:Configure and deploy new or refurbished equipment to end-users,...
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Desktop Support
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Woburn, United States Lighthouse Professional Services Full timeThis is a 3 -4 month contract position that could possibly be extendedon site in Woburn MassDesktop Support position - this is a contract positionFully on-site (Woburn, MA)Tier 1 support3+ years experienceFamiliarity with Windows 10/11 & Microsoft Office 365Familiarity with user management within Active DirectorySystem Center Configuration ManagerApplication...
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Desktop Support Specialist
5 days ago
Woburn, Massachusetts, United States Procyon TS Full timeJob Title: Desktop Support SpecialistJob Summary:We are seeking a skilled Desktop Support Specialist to join our team at Procyon TS. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for computer hardware and software systems.Key Responsibilities:Provide technical support and maintenance for computer...
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Desktop Support Specialist
2 weeks ago
Woburn, Massachusetts, United States Procyon TS Full timeJob Title: Desktop Support EngineerJob Summary: We are seeking a highly motivated and experienced Desktop Support Engineer to join our team at Procyon TS. As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance for computer hardware and software systems. Key Responsibilities:Provide technical support and...
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Desktop Support Specialist
1 week ago
Woburn, Massachusetts, United States Procyon TS Full timeJob Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at Procyon TS. The successful candidate will be responsible for providing technical support and maintenance for computer hardware and software systems.Key Responsibilities:* Provide technical support and maintenance for computer hardware and...
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Desktop Support Specialist
1 week ago
Woburn, Massachusetts, United States Procyon TS Full timeJob Summary: We are seeking a skilled Desktop Support Engineer to join our team at Procyon TS. As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance for computer hardware and software systems. Key Responsibilities:Provide technical support and maintenance for computer hardware and software systems. ...
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Desktop Support Engineer
4 weeks ago
Woburn, United States Procyon TS Full timeRole: Desktop Support Engineer Location: WOBURN, MA (Day 1 onsite ) Mandate Skills: ServiceNow, Windows OS, Network L3 Any Certifications, Required Detailed JD: Must be self-motivated and a self-starter. Need at least 5+ Years of experience candidates and support L3 Level. ServiceNow experience required. At least 2 years of experience in an information...
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IT Support Specialist
4 days ago
Woburn, Massachusetts, United States Mastech Digital Full timeJob Overview: As a key member of the Mastech Digital team, the IT Helpdesk Technician provides critical support to users across multiple locations. This role involves onboarding and offboarding users, managing desktop and printer maintenance, and supporting various IT projects.Key Responsibilities:Respond to user inquiries and support requests in person and...
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IT Support Specialist
7 days ago
Woburn, Massachusetts, United States Mastech Digital Full timeJob SummaryMastech Digital is seeking a skilled IT Support Specialist to join our team. As a Desktop Systems Technician, you will provide comprehensive user, desktop, and production support to our clients.Key ResponsibilitiesManage front-end user requests both in-person and remotely.Handle user onboarding and offboarding.Maintain desktop systems and...
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IT Helpdesk Technician
1 week ago
Woburn, United States Mastech Digital Full timeJob Overview: The IT Helpdesk Technician is the first point of contact for user support, providing desktop and production assistance across multiple locations. This role involves onboarding/offboarding users, managing desktop and printer maintenance, and supporting various IT projects.Key Responsibilities:Respond to user inquiries and support requests in...
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IT Helpdesk Technician
1 week ago
Woburn, United States Mastech Digital Full timeJob Overview: The IT Helpdesk Technician is the first point of contact for user support, providing desktop and production assistance across multiple locations. This role involves onboarding/offboarding users, managing desktop and printer maintenance, and supporting various IT projects.Key Responsibilities:Respond to user inquiries and support requests in...
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IT Support Specialist
2 weeks ago
Woburn, Massachusetts, United States TEKsystems Full timeJob DescriptionWe are seeking a skilled IT professional to join our team as a Desktop Support Technician. The ideal candidate will possess both technical knowledge and excellent communication skills to effectively resolve technical issues and provide exceptional customer service.Key Responsibilities:Configure and deploy new or refurbished equipment to...
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Information Technology Help Desk Technician
1 week ago
Woburn, United States Mastech Digital Full timeHelp Desk TechnicianPERMWoburn, MAThe IT Helpdesk Technician will provide comprehensive user, desktop, and production support. This role involves managing front-end user requests both in-person and remotely, handling user onboarding and offboarding, maintaining desktop systems and printers, managing inventory, and supporting various IT projects. The position...
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Information Technology Help Desk Technician
1 week ago
Woburn, United States Mastech Digital Full timeHelp Desk TechnicianPERMWoburn, MAThe IT Helpdesk Technician will provide comprehensive user, desktop, and production support. This role involves managing front-end user requests both in-person and remotely, handling user onboarding and offboarding, maintaining desktop systems and printers, managing inventory, and supporting various IT projects. The position...
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Technical Support Specialist
3 days ago
Woburn, Massachusetts, United States Mastech Digital Full timeJob SummaryAs a Desktop Support Engineer at Mastech Digital, you will be responsible for providing user and desktop support across multiple US sites. This role involves handling requests in person and remotely, as well as managing desktops, printers, inventory, and supporting IT projects. You will also share rotating on-call duties.Key Responsibilities:•...
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Technical Support Specialist
4 days ago
Woburn, Massachusetts, United States Mastech Digital Full timeJob Summary:Mastech Digital is seeking a skilled Help Desk Specialist to provide top-notch user support and technical assistance to our team. As a key member of our IT department, you will be responsible for troubleshooting issues, managing user accounts, and performing desktop imaging.Key Responsibilities:User Support: Serve as the first point of contact...
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IT Technician
2 months ago
Woburn, United States Boston Metal Full timeBoston Metal is developing a new technology to lower the environmental impact of primary metals production while delivering higher quality at reduced cost. This fast-paced startup company is expanding its operations team to run its Molten Oxide Electrolysis (MOE) cells for the production of molten metal.As an IT Technician you will provide timely support...
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Desktop Support Engineer
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Woburn, United States JobRialto Full timeDetailed Job Description: Must be self-motivated and a self-starter. Minimum of 5+ years of experience supporting L3 Level. ServiceNow experience is required. At least 2 years of experience in an information technology role or related discipline. At least 2 years of experience in a support or service role, actively interacting with customers on a regular...
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Help Desk Technician
1 week ago
Woburn, United States Mastech Digital Full timeProvides user and desktop support across multiple US sites, handling requests in person and remotely. Responsibilities include onboarding/offboarding, managing desktops, printers, inventory, and supporting IT projects. Shares rotating on-call duties.Key Responsibilities:First point of contact for user supportSupport for Windows, Microsoft Office, and basic...