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Desktop Support Specialist

1 month ago

Woburn, Massachusetts, United States Procyon TS Full time
Job Summary:

We are seeking a skilled Desktop Support Engineer to join our team at Procyon TS. As a Desktop Support Engineer, you will be responsible for providing technical support and maintenance for computer hardware and software systems.

Key Responsibilities:
  • Provide technical support and maintenance for computer hardware and software systems.
  • Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Collaborate with internal teams to ensure seamless delivery of services.
  • Stay up-to-date with the latest technologies and trends in the field.
Requirements:
  • At least 5+ years of experience in a technical support role.
  • Strong knowledge of computer hardware and software systems.
  • Excellent problem-solving and communication skills.
  • Ability to work in a fast-paced environment.
Preferred Qualifications:
  • ServiceNow experience.
  • Microsoft Active Directory applications.
  • Business software applications, including Microsoft Office Suite.
Important Notes:
  • Candidate needs to support 3 locations.
  • Travel to Fairport is expected 3 to 4 times a year.
Equal Employment Opportunity:
Procyon TS is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accommodations@TechMahindra.com.