Sales and Service Representative

2 weeks ago

Troy, United States Heritage-Crystal Clean, LLC Full time
Sales and Service Representative at Heritage-Crystal Clean, LLC summary:

The Sales and Service Representative at Crystal Clean is responsible for promoting safe work behaviors, providing outstanding customer service, and developing new business opportunities in the environmental waste services industry. This role involves maintaining compliance with regulations, achieving sales quotas, and performing various administrative tasks while ensuring the safety and operational functionality of equipment. Candidates should possess strong communication skills and have the ability to perform physical tasks required for the role, with a focus on client engagement and service delivery.

Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity

 

Specific Duties:

  • Responsible for engaging in and promoting safe work behaviors in a manner that is consistent with all CC safety guidelines
  • Responsible for customer service and new business development in a certain geographic area as assigned by the Company
  • Aligns work orders to minimize mileage and travel time
  • Inspects vehicle and equipment for safe operation
  • Services existing customers by exchanging solvent or aqueous fluids along with removal of drum wastes, servicing parts washers and other equipment
  • Pursues additional services with existing accounts
  • Assesses potential customer needs, presents CC products and services to customers, and develops new customers
  • Develops sales leads for Data-Marketing
  • Complete all required paperwork accurately and neatly
  • Maintains compliance with all applicable Department of Transportation (DOT) requirements
  • Achieve sales quotas for total revenue and new customer development
  • Adhere to all corporate policies and standards including but not limited to environmental, health, & safety (EHS), human resources, facility, equipment, operations and maintenance
  • Performing a variety of administrative tasks as required and directed, encompassing responsibilities such as document management, maintaining office cleanliness, data entry, and other duties as assigned.

Position Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Core Competencies and Specific Skills:

  • Strong communication skills and attention to detail
  • Ability to interact with customers, sales branch employees, and other corporate departments
  • Ability to operate equipment such as electronic mobile devices, computers, hoses, all truck equipment, etc.

 Work Experience:

  • Route sales experience preferred

Education, Certificates, Licenses, or Designations:

  • High School diploma or equivalent required
  • Must have or be qualified to obtain and maintain a Class B Commercial Driver’s License (CDL) and Med Card with Airbrake and HAZMAT
  • Motor vehicle record (MVR) that meets or exceeds CC’s published standards including, but not limited to the following;
    • Seat belt and cell phone violations
    • Excessive speeding
    • DUI, suspension and/or multiple vehicle collisions

Personal Protective Equipment*:

  • Ability to wear personal protective equipment, which may include a respirator, steel toe boots, gloves, uniform, safety glasses, reflective vest, and hard hats

Physical Requirements*:

  • Frequent lifting of materials that typically weigh 54-80lbs
  • Frequent pushing/pulling of 16-55 gallon drums of waste/product using CC-approved equipment for safe material handling. Drum weight varies based on material type and size, weight may exceed 400lbs.
  • All applicants must pass the pre-employment physical including drug & alcohol screening

Work Environment*:

While performing essential duties of this position an individual regularly works in a variety of environments, and is required to see, talk, hear, reach, stand, walk, drive frequently, and comfortably use electronic devices and other office equipment. Essential duties require bending, squatting, climbing, lifting and twisting frequently. Noise level in the workplace can vary based upon the work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

 * Please refer to “Sales and Service Representative – Addendum” for physical requirements and work conditions.

 

Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve.


Keywords:

Sales and Service Representative, Customer Service, Environmental Waste Services, Business Development, Sales Quotas, DOT Compliance, Route Sales Experience, Class B CDL, Hazardous Materials, Communication Skills

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