Ticket Sales Agent

4 days ago


Charleston, United States Snowshoe Mountain Full time
Ticket Sales Agent at Snowshoe Mountain summary:

As a Ticket Sales Agent at Snowshoe Mountain Resort, you will provide exceptional guest service by selling lift tickets, activity passes, and resort products while guiding guests through their vacation experiences. This seasonal position requires a dynamic team player with knowledge of resort offerings and a commitment to maintaining a welcoming atmosphere. With perks such as free skiing and discounts on various products, you'll have the opportunity to work in a vibrant and engaging environment during winter and summer activities.

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia

Seasonal (Seasonal)

Work, Play, Get Paid, and Enjoy the Perks

  • Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
  • Pay: $15.25 per hour
  • Start Date: ASAP
  • Seasonal: This position is available from Mid-November to Late March, aligning with our winter ski and summer bike seasons. Seasonal work involves temporary employment tied to specific times of the year
  • Schedule: May require working early mornings, evenings, weekends, and holidays


Employee Perks:

  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes
  • 401k plan available to any employee over the age of 18
  • Discounted Friends and Family Lift Ticket Vouchers
  • 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
  • Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more


Why Work with Us?

Join us as an on-site Ticket & Activity Sales Agent You'll be at the heart of guest services at The Depot and On-Mountain Sales locations, handling lift tickets, season passes, adventure activities, event tickets, and more. In this fast-paced role, you'll work as part of a dynamic team with comprehensive resort knowledge, guiding guests through their experience like a Swiss Army knife.

Job Responsibilities:

  • Sell lift tickets, activities, and resort products through various sales systems.
  • Provide exceptional guest service with knowledgeable and positive interactions.
  • Guide guests through their vacation experience with recommendations and resort information.
  • Maintain a welcoming atmosphere, including the appearance of On Mountain Sales locations.
  • Assist with opening and closing procedures, including money drops.
  • Ensure proper inventory and supply levels.
  • Participate in pre-shift, department, and resort meetings as needed.


Education:

  • High School Diploma or GED


Preferred Experience:

  • Resort and sales experience or one year of related work experience


All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.
Keywords:

Ticket Sales, Customer Service, Resort Activities, Guest Experience, Winter Sports, Seasonal Employment, Sales Agent, Skiing, Adventure Activities, Lift Tickets


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