Call Agent

3 months ago


Charleston, United States Coforge Full time

Job Title: Call Agent

Skills: Customer Service

Experience: 1 Years +

Location: Charleston, WV


We at Coforge are hiring Call Agent with the following skillset:


JOB SUMMARY


The Customer Service Sales Representative primary responsibility is to have problem solving skills and can turn any situation into a great customer experience. This role will combine elements of customer service and sales. Sales & Service Consultants are responsible for creating an exceptional experience at every interaction for both new and existing customers. Candidate who can work in Call / Contact Center environment.


MINIMUM REQUIREMENTS


  • Outstanding Customer Service skills.
  • Excellent skills in the following areas: Communication - Interpersonal - Analytical - Problem Solving.
  • Basic math skills, data entry skills, and sales aptitude
  • Understanding of hardware (peripherals) with moderate-to-high level software, and hardware troubleshooting skills.
  • Ability to multitask in a fast-paced environment.


Please send the updated resume to Venkata.Harsha@coforge.com



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