Sr. Coordinator, Payroll Operations

3 weeks ago

Richmond, United States CarMax Full time
8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be 

Job Title

Senior Coordinator, Payroll - Operations

About this job

CarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia.  The Senior Coordinator will act as a key member of the Payroll department, ensuring that over 30,000 associates in nearly all states are paid timely and accurately.  The ideal candidate must have a customer-first mindset as they are the primary point of contact for our associates in handling complex payroll issues, while proactively identifying and resolving potential problems.  This position requires significant collaboration & communication, both written & verbal, with key business partners such as: Compensation, Human Resources, Benefits, Field leadership, Technology, and third-party service providers.  A qualified candidate must be able to work in a dynamic, high volume, fast-paced environment where they can showcase their ability to multi-task and achieve daily goals.

What you will do – Essential Responsibilities

  • Process data entry for multi-state payroll under strict deadlines while ensuring all entries and system outputs are in compliance with all state and federal laws.  Including the following payroll related functions that support the business such as audits, peer reviews, tax and pay calculations, taxation of gifts, prizes, bonus payments and commissions, as well as any additional tasks relating to payroll processing and reporting requirements.

  • Serve as the primary point of contact for internal and external payroll inquiries – contact methods include email, phone and ServiceNow.

  • Analyze and process off-cycle pay, special payments, adjustments, and reversals.

  • Determine root cause of payroll errors by collecting and analyzing information under strict deadlines.

  • Proactively ensure all errors and issues are being resolved within the Payroll’s department targeted service level.

  • Calculate, process, and record overpayment repayments.

  • Assist with the development of payroll policy and procedures, contingency plans, and process improvement initiatives by leveraging existing tools and processes.

  • Identify and implement process improvements to enhance accuracy and efficiency.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Engage with customers to actively understand needs and deliver on customer commitments.

  • Proven self-starter capable of delivering exceptional results focus, problem solving skills and attention to detail with minimal direct supervision.

  • Communicate complex messages both written and verbally to a wide variety of audiences both internal & external as well as through varying communication channels – e.g., phone, system update, email, and/or letter.

  • Ability to provide “win-win” solutions while resolving escalated issues in a professional manner that is also timely and positive.

  • Build and maintain relationships with internal and external business partners.

  • Thinks logically, quickly as needed, applying past experiences and available resources, to form a thought process that is tailored to the situation; knowing when to partner with Accounting Leadership.

  • Champion and adapt to change.

  • Ability to motivate and collaborate with peers, including gaining buy-in to do the right thing for the right reason.

  • High degree of discretion, professionalism, demonstrating integrity, and respect for confidentiality.

  • Prioritizes customer service over non-customer tasks.

  • High accountability, makes and follows through on commitments.

  • Must be able to sit onsite, as requested, at CarMax’s Home Office in Richmond, Virginia.

Education and/or Experience

  • High school diploma or equivalent required; Bachelor’s degree in business a plus.

  • 3+ years of business experience required, including 2+ years of payroll, accounting, or finance experience highly preferred. 

  • Certified Payroll Professional or Fundamental Payroll Certification preferred. 

  • Experience with payroll compliance, payroll taxes, and understanding of state and federal labor laws preferred.

  • Strong accounting skills including general knowledge of generally accepted accounting principles (GAAP) highly desirable.

  • Workday & Kronos experience a plus. 

  • Experience in Cloud ERP solutions (e.g., Oracle) a plus.

  • Intermediate level of Microsoft Excel required (e.g., Filtering, VLOOKUP, Subtotals, Shortcuts, Pivot tables).

  • Proficient in Microsoft Word, PowerPoint, Teams, Outlook required.

Work Location and Arrangement: This role will be based out of the Richmond, Home Office and have a Hybrid work arrangement

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

  • Sr. Coordinator, Payroll Operations

    3 weeks ago

    Richmond, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! Job Title Senior Coordinator, Payroll - OperationsAbout this jobCarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia.  The Senior Coordinator will act as a key member of the Payroll department,...

  • Sr. Coordinator, Payroll Operations

    3 weeks ago

    Richmond, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! Job Title Senior Coordinator, Payroll - OperationsAbout this jobCarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia.  The Senior Coordinator will act as a key member of the Payroll department,...

  • Sr. Coordinator, Payroll Operations

    3 weeks ago

    Richmond, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! Job Title Senior Coordinator, Payroll - OperationsAbout this jobCarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia.  The Senior Coordinator will act as a key member of the Payroll department,...

  • Payroll Implementation Specialist

    3 weeks ago

    Richmond, Virginia, United States Dominion Payroll Full time

    Dominion Payroll is seeking an experienced Implementation Specialist to join our team in Richmond, VA.We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll, we bring unique solutions to the marketplace and strive to delight our customers every day. We are engaged in our communities and contribute...

  • Payroll Implementation Specialist

    3 weeks ago

    Richmond, California, United States Dominion Payroll Full time

    Implementation Specialist OpportunityDominion Payroll is seeking an experienced Implementation Specialist to join our team in Richmond, VA.We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll, we bring unique solutions to the marketplace and strive to delight our customers every day.We are...

  • Payroll Implementation Expert

    3 weeks ago

    Richmond Heights, Virginia, United States Dominion Payroll Full time

    Job DescriptionDominion Payroll is seeking an experienced Implementation Specialist to join our team in Richmond, VA.We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll, we bring unique solutions to the marketplace and strive to delight our customers every day. We are engaged in our communities...

  • Sr. Coordinator, Payroll Operations

    3 weeks ago

    Richmond, VA, United States CarMax Full time

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! Job Title Senior Coordinator, Payroll - OperationsAbout this jobCarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia.  The Senior Coordinator will act as a key member of the Payroll department,...

  • Payroll Operations Director

    3 weeks ago

    Richmond, California, United States Virginia Commonwealth University Full time

    Job Description:Virginia Commonwealth University is seeking a skilled Payroll Operations Director to oversee the maintenance and revision of payroll-related functions within the Banner system. This is a hybrid position that requires on-site work and training, with a salary range of $78,000-$82,000.Key Responsibilities:Direct and manage payroll operations,...

  • Senior Payroll Operations Coordinator

    3 weeks ago

    Richmond, California, United States CarMax Full time

    At CarMax, we are seeking a highly skilled Senior Coordinator in Payroll to join our team at our Home Office in Richmond, Virginia. This key member of the Payroll department will be responsible for ensuring that over 30,000 associates in nearly all states are paid timely and accurately.The ideal candidate must have a customer-first mindset and be the primary...

  • Payroll Coordinator

    4 weeks ago

    Richmond Hill, Georgia, United States Wavecrest Management Full time

    Job SummaryWe are seeking a highly skilled Payroll Administrator to join our team at Wavecrest Management. The successful candidate will be responsible for processing payroll transactions, ensuring accuracy and compliance with relevant laws and regulations.Key Responsibilities:Process payroll transactions, including time sheets and other documentsVerify...

  • Payroll Operations Manager

    1 month ago

    Richmond Heights, Virginia, United States Virginia Department of Human Resource Management Full time

    Job SummaryWe are seeking a highly skilled and experienced Payroll Operations Manager to join our team at the Virginia Department of Human Resource Management. As a key member of our finance team, you will be responsible for leading a team of payroll accountants and overseeing the agency's payroll operations.Key Responsibilities:Lead a team of payroll...

  • Executive Assistant to the CEO

    2 months ago

    Richmond, United States Dominion Payroll Full time

    Job Type: Part-time (15-20 hours per week to start)Dominion Payroll is hiring an Executive Assistant to the CEO in Richmond, VA!If you're looking for an exciting career with one of the fastest growing, independent payroll companies in the country, with a team of motivated colleagues and proven leaders providing unlimited learning potential, then Dominion...

  • Sr HR Coordinator

    1 month ago

    Richmond, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Sr HR Coordinator for a contract opening with one of our largest clients! This is a Contract Opportunity with our company that MUST

  • Sr HR Coordinator

    1 month ago

    Richmond, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!Strategic Staffing Solutions is currently looking for a Sr HR Coordinator for a contract opening with one of our largest clients!This is a Contract Opportunity with our company that MUST

  • Highly Organized Executive Support Specialist

    3 weeks ago

    Richmond, California, United States Dominion Payroll Full time

    Company Overview:Dominion Payroll is a leading independent payroll company with a strong presence in Richmond, VA. As a highly respected industry leader, we pride ourselves on delivering customized payroll and HR solutions to our clients. Our company culture values innovation, teamwork, and customer satisfaction, making us an ideal workplace for motivated...

  • Sr HR Coordinator

    2 weeks ago

    Richmond, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Sr HR Coordinator for a contract opening with one of our largest clients! This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position. The details are below. Beware of scams....

  • Sr HR Coordinator

    4 weeks ago

    Richmond, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!Strategic Staffing Solutions is currently looking for a Sr HR Coordinator for a contract opening with one of our largest clients! This is a Contract Opportunity with our company that MUST be worked on a W2 ONLY, NO visa sponsorship or C2C eligibility for this position.The details are below. Beware of scams. S3...

  • Executive Assistant to the CEO

    1 month ago

    Richmond, Virginia, United States Dominion Payroll Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Executive Assistant to support our dynamic CEO. This role is suited for someone with a strong background in finance and accounting, who thrives in fast-paced environments and is capable of handling multiple tasks with high precision.Key ResponsibilitiesFinancial Management: Assist in the...

  • Sr. Manager Operational Excellence

    2 months ago

    Richmond, United States Winland Foods Full time

    This position is fully remote and responsible for leveraging the Winland Excellence Systems to drive performance improvement at multiple manufacturing sites. The leader that assumes this highly visible role will have an opportunity to lead meaningful change by building capability in the site’s operations teams to unlock capacity and achieve significant...

  • Finance and Travel Coordinator, Massey

    4 weeks ago

    Richmond, Virginia, United States VCU Full time

    Job SummaryThe Finance and Travel Coordinator is responsible for providing comprehensive support to the Cancer Center Director, Sr. Director for Executive Operations, and Director for Executive Operations by coordinating travel logistics, financial reimbursements, honoraria, effort reporting, and purchasing supplies within the Executive Operations team.Key...