Sr. Coordinator, Payroll Operations
3 days ago
Job Title
Senior Coordinator, Payroll - Operations
About this job
CarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia. The Senior Coordinator will act as a key member of the Payroll department, ensuring that over 30,000 associates in nearly all states are paid timely and accurately. The ideal candidate must have a customer-first mindset as they are the primary point of contact for our associates in handling complex payroll issues, while proactively identifying and resolving potential problems. This position requires significant collaboration & communication, both written & verbal, with key business partners such as: Compensation, Human Resources, Benefits, Field leadership, Technology, and third-party service providers. A qualified candidate must be able to work in a dynamic, high volume, fast-paced environment where they can showcase their ability to multi-task and achieve daily goals.
What you will do – Essential Responsibilities
Process data entry for multi-state payroll under strict deadlines while ensuring all entries and system outputs are in compliance with all state and federal laws. Including the following payroll related functions that support the business such as audits, peer reviews, tax and pay calculations, taxation of gifts, prizes, bonus payments and commissions, as well as any additional tasks relating to payroll processing and reporting requirements.
Serve as the primary point of contact for internal and external payroll inquiries – contact methods include email, phone and ServiceNow.
Analyze and process off-cycle pay, special payments, adjustments, and reversals.
Determine root cause of payroll errors by collecting and analyzing information under strict deadlines.
Proactively ensure all errors and issues are being resolved within the Payroll’s department targeted service level.
Calculate, process, and record overpayment repayments.
Assist with the development of payroll policy and procedures, contingency plans, and process improvement initiatives by leveraging existing tools and processes.
Identify and implement process improvements to enhance accuracy and efficiency.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Engage with customers to actively understand needs and deliver on customer commitments.
Proven self-starter capable of delivering exceptional results focus, problem solving skills and attention to detail with minimal direct supervision.
Communicate complex messages both written and verbally to a wide variety of audiences both internal & external as well as through varying communication channels – e.g., phone, system update, email, and/or letter.
Ability to provide “win-win” solutions while resolving escalated issues in a professional manner that is also timely and positive.
Build and maintain relationships with internal and external business partners.
Thinks logically, quickly as needed, applying past experiences and available resources, to form a thought process that is tailored to the situation; knowing when to partner with Accounting Leadership.
Champion and adapt to change.
Ability to motivate and collaborate with peers, including gaining buy-in to do the right thing for the right reason.
High degree of discretion, professionalism, demonstrating integrity, and respect for confidentiality.
Prioritizes customer service over non-customer tasks.
High accountability, makes and follows through on commitments.
Must be able to sit onsite, as requested, at CarMax’s Home Office in Richmond, Virginia.
Education and/or Experience
High school diploma or equivalent required; Bachelor’s degree in business a plus.
3+ years of business experience required, including 2+ years of payroll, accounting, or finance experience highly preferred.
Certified Payroll Professional or Fundamental Payroll Certification preferred.
Experience with payroll compliance, payroll taxes, and understanding of state and federal labor laws preferred.
Strong accounting skills including general knowledge of generally accepted accounting principles (GAAP) highly desirable.
Workday & Kronos experience a plus.
Experience in Cloud ERP solutions (e.g., Oracle) a plus.
Intermediate level of Microsoft Excel required (e.g., Filtering, VLOOKUP, Subtotals, Shortcuts, Pivot tables).
Proficient in Microsoft Word, PowerPoint, Teams, Outlook required.
Work Location and Arrangement: This role will be based out of the Richmond, Home Office and have a Hybrid work arrangement
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
-
Sr. Coordinator, Payroll Operations
4 days ago
Richmond, United States CarMax Full time8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! Job Title Senior Coordinator, Payroll - OperationsAbout this jobCarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia. The Senior Coordinator will act as a key member of the Payroll department,...
-
Sr. Coordinator, Payroll Operations
16 hours ago
Richmond, United States CarMax Full time8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! Job Title Senior Coordinator, Payroll - OperationsAbout this jobCarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia. The Senior Coordinator will act as a key member of the Payroll department,...
-
Sr. Coordinator, Payroll Operations
4 days ago
Richmond, United States CarMax Full time8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! Job Title Senior Coordinator, Payroll - OperationsAbout this jobCarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia. The Senior Coordinator will act as a key member of the Payroll department,...
-
Payroll Implementation Specialist
5 days ago
Richmond, Virginia, United States Dominion Payroll Full timeDominion Payroll is seeking an experienced Implementation Specialist to join our team in Richmond, VA.We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll, we bring unique solutions to the marketplace and strive to delight our customers every day. We are engaged in our communities and contribute...
-
Payroll Implementation Specialist
4 weeks ago
Richmond, Virginia, United States Dominion Payroll Full timeImplementation Specialist Job DescriptionDominion Payroll is seeking an experienced Implementation Specialist to join our team in Richmond, VA.We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll, we bring unique solutions to the marketplace and strive to delight our customers every day.Key...
-
Payroll Implementation Specialist
6 days ago
Richmond, California, United States Dominion Payroll Full timeImplementation Specialist OpportunityDominion Payroll is seeking an experienced Implementation Specialist to join our team in Richmond, VA.We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll, we bring unique solutions to the marketplace and strive to delight our customers every day.We are...
-
Payroll Implementation Expert
5 days ago
Richmond Heights, Virginia, United States Dominion Payroll Full timeJob DescriptionDominion Payroll is seeking an experienced Implementation Specialist to join our team in Richmond, VA.We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll, we bring unique solutions to the marketplace and strive to delight our customers every day. We are engaged in our communities...
-
Payroll Implementation Specialist
4 weeks ago
Richmond Heights, Virginia, United States Dominion Payroll Full timeJob Title: Payroll Implementation SpecialistAt Dominion Payroll, we're seeking a highly skilled Payroll Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for delivering exceptional customer experiences by implementing payroll solutions for our clients.Key Responsibilities:Main point of contact...
-
Sr. Coordinator, Payroll Operations
3 days ago
Richmond, VA, United States CarMax Full time8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! Job Title Senior Coordinator, Payroll - OperationsAbout this jobCarMax is seeking a Senior Coordinator in Payroll at our Home Office in Richmond, Virginia. The Senior Coordinator will act as a key member of the Payroll department,...
-
Payroll Coordinator
1 month ago
Richmond Hill, Georgia, United States Wavecrest Management Full timeJob SummaryWe are seeking a highly skilled Payroll Coordinator to join our team at Wavecrest Management. As a Payroll Coordinator, you will be responsible for processing payroll transactions, ensuring accuracy and timeliness, and providing exceptional customer service to our employees.Key ResponsibilitiesProcess payroll transactions, including time sheets,...
-
Payroll Operations Coordinator
2 weeks ago
Richmond Heights, Virginia, United States CarMax Full timeAbout This RoleCarMax is seeking a highly skilled Senior Coordinator in Payroll to join our team at our Home Office in Richmond, Virginia. As a key member of the Payroll department, you will ensure timely and accurate payment to over 30,000 associates in nearly all states. Your customer-first mindset and exceptional problem-solving skills will be essential...
-
Payroll Operations Manager
2 weeks ago
Richmond, Virginia, United States Virginia Commonwealth University Full timePayroll Operations ManagerVirginia Commonwealth University is seeking a highly skilled Payroll Operations Manager to join our team. As a key member of our payroll services department, you will be responsible for ensuring the accuracy and timeliness of payroll processing, as well as providing leadership and guidance to our payroll staff.Key...
-
Payroll Operations Director
5 days ago
Richmond, California, United States Virginia Commonwealth University Full timeJob Description:Virginia Commonwealth University is seeking a skilled Payroll Operations Director to oversee the maintenance and revision of payroll-related functions within the Banner system. This is a hybrid position that requires on-site work and training, with a salary range of $78,000-$82,000.Key Responsibilities:Direct and manage payroll operations,...
-
Senior Payroll Operations Coordinator
6 days ago
Richmond, California, United States CarMax Full timeAt CarMax, we are seeking a highly skilled Senior Coordinator in Payroll to join our team at our Home Office in Richmond, Virginia. This key member of the Payroll department will be responsible for ensuring that over 30,000 associates in nearly all states are paid timely and accurately.The ideal candidate must have a customer-first mindset and be the primary...
-
Payroll Coordinator
2 weeks ago
Richmond Hill, Georgia, United States Wavecrest Management Full timeJob SummaryWe are seeking a highly skilled Payroll Administrator to join our team at Wavecrest Management. The successful candidate will be responsible for processing payroll transactions, ensuring accuracy and compliance with relevant laws and regulations.Key Responsibilities:Process payroll transactions, including time sheets and other documentsVerify...
-
Payroll Operations Manager
2 weeks ago
Richmond Heights, Virginia, United States Virginia Department of Human Resource Management Full timeJob SummaryWe are seeking a highly skilled and experienced Payroll Operations Manager to join our team at the Virginia Department of Human Resource Management. As a key member of our finance team, you will be responsible for leading a team of payroll accountants and overseeing the agency's payroll operations.Key Responsibilities:Lead a team of payroll...
-
Executive Assistant to the CEO
2 months ago
Richmond, United States Dominion Payroll Full timeJob Type: Part-time (15-20 hours per week to start)Dominion Payroll is hiring an Executive Assistant to the CEO in Richmond, VA!If you're looking for an exciting career with one of the fastest growing, independent payroll companies in the country, with a team of motivated colleagues and proven leaders providing unlimited learning potential, then Dominion...
-
Sr HR Coordinator
2 weeks ago
Richmond, United States Strategic Staffing Solutions Full timeSTRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Sr HR Coordinator for a contract opening with one of our largest clients! This is a Contract Opportunity with our company that MUST
-
Payroll Operations Manager
2 weeks ago
Richmond Heights, Virginia, United States Virginia Department of Human Resource Management Full timeJob SummaryWe are seeking a highly skilled and experienced Payroll Operations Manager to join our team at the Virginia Department of Human Resource Management. As a key member of our finance leadership team, you will be responsible for leading a team of payroll accountants and overseeing agency-wide payroll operations.Key ResponsibilitiesLead a team of...
-
Sr HR Coordinator
2 weeks ago
Richmond, United States Strategic Staffing Solutions Full timeSTRATEGIC STAFFING SOLUTIONS HAS AN OPENING!Strategic Staffing Solutions is currently looking for a Sr HR Coordinator for a contract opening with one of our largest clients!This is a Contract Opportunity with our company that MUST
