Guest Experience Specialist
1 month ago
Job Number24194239
Job CategoryRooms & Guest Services Operations
LocationCourtyard Boulder, 4710 Pearl East Circle, Boulder, Colorado, United States, 80301VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay rate for this position is $20.60 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The application deadline for this position is 14 days after the date of this posting, 11/11/2024.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Guest Experience Specialist
1 month ago
Boulder, United States Marriott International Inc Full timeAdditional InformationFull-Time, Pay: $20.60/hour Job Number24194239 Job CategoryRooms & Guest Services Operations LocationCourtyard Boulder, 4710 Pearl East Circle, Boulder, Colorado, United States, 80301VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving guests a smooth check-in...
-
Guest Experience Specialist
1 month ago
Boulder, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $20.60/hourJob Number24194239Job CategoryRooms & Guest Services OperationsLocationCourtyard Boulder, 4710 Pearl East Circle, Boulder, Colorado, United States, 80301VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Guest Experience Specialist
4 weeks ago
Boulder, United States Courtyard by Marriott Full timeCourtyard by Marriott - JobID: 8E29D4BF67D9FD4556B19394E02686D9 [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or...
-
Guest Experience Specialist
2 months ago
Boulder, United States Courtyard by Marriott Full timeCourtyard by Marriott - JobID: EB62BF31ECAAFD3B4E62CE6973531EA2 [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or...
-
Guest Experience Specialist
1 month ago
Boulder, Colorado, 80301, Boulder County, CO, United States Marriott International, Inc Full timeAdditional InformationFull-Time, Pay: $20.60/hourJob Number24194239Job CategoryRooms & Guest Services OperationsLocationCourtyard Boulder, 4710 Pearl East Circle, Boulder, Colorado, United States, 80301VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Front Desk Agent Specialist
5 days ago
Boulder, Colorado, United States Guest Services Full timeGuest Services is a leading hospitality management company and National Park Service concessionaire in the United States. We take great care and pride in providing best-in-class services across various client sites. As a Front Desk Agent Specialist, you will play a vital role in ensuring that our guests receive the highest level of service and support.The...
-
Restaurant Guest Experience Specialist
5 days ago
Boulder, Colorado, United States Wingstop Full timeAbout Wingstop: At Wingstop, we pride ourselves on serving high-quality food and providing exceptional customer service. As a Guest Service Team Member, you'll play a vital role in delivering this promise to our guests.The Job Description: We are seeking a motivated and friendly individual to join our team as a Guest Service Team Member. In this role, you...
-
Cleanliness and Guest Experience Coordinator
5 days ago
Boulder, Colorado, United States Hyatt Place Boulder Pearl Street Full timeAbout Us:Hyatt Place Boulder Pearl Street operates a diverse portfolio of hotels across the nation, serving some of the largest REITs and private real estate owners. Our mission is to create a welcoming environment for our guests, making every stay productive and memorable.We are seeking a Cleanliness and Guest Experience Coordinator who will play a vital...
-
Luxury Guest Experience Ambassador
3 weeks ago
Boulder, Colorado, United States St Julien Hotel & Spa Full timeJob OverviewLocated in the heart of downtown Boulder, St Julien Hotel & Spa seeks a dedicated and customer-focused Overnight Guest Service Representative/Night Auditor to provide exceptional service to guests checking in and out of the hotel.Key ResponsibilitiesGuest Services: Welcome guests, check them in, book reservations, and ensure a luxurious...
-
Hospitality Front Desk Professional
5 days ago
Boulder, Colorado, United States Guest Services Full timeAt Guest Services, we are committed to providing exceptional customer experiences across various client sites. As a Hospitality Front Desk Professional, you will play a vital role in ensuring that our guests receive the highest level of service and support.The estimated salary for this position is $14.00 USD Hourly. If you have strong customer service skills...
-
Guest Service Team Member
3 months ago
Boulder, United States Wingstop Full timeWingstop - 3175 28th Street Unit 1 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Customer Experience Specialist
4 days ago
Boulder, Colorado, United States CSC Generation Full timeCSC Generation Holdings family of brands is committed to delivering exceptional customer experiences through our Customer Experience Specialists. As a key member of our sales team, you will inspire customers on their culinary journey by providing product information, location, pricing, and availability.You will be responsible for:Processing returns and sales...
-
Customer Experience Ambassador
3 weeks ago
Boulder, Colorado, United States Smashburger Full timeSmashburger is seeking a Customer Experience Ambassador to join our team. As a Food Service Team Lead, you will be responsible for ensuring each guest receives Gold Standard service. Your duties will include being knowledgeable of all menu items and making suggestions and answering questions, processing POS transactions and accurately following cash handling...
-
Beauty Services Specialist
2 weeks ago
Boulder, Colorado, United States Ulta Beauty, Inc. Full timeAt Ulta Beauty, we are the future of beauty services. Our team is dedicated to providing an exceptional guest experience, and we're looking for a talented individual to join our team as a Beauty Services Specialist in Boulder.About UsWe are the largest North American beauty retailer, offering a wide range of cosmetics, fragrance, skin care products, hair...
-
Visual Experience Specialist
3 weeks ago
Boulder, Colorado, United States Suite Studios Full timeCompany OverviewSuite Studios is a dynamic and rapidly growing team that specializes in solving the biggest challenges in the media and entertainment industry. We are passionate about working with incredible teams on groundbreaking projects, bringing our industry expertise directly to post-production teams to alleviate their pain points and elevate their...
-
Membership Experience Director
3 weeks ago
Boulder, Colorado, United States Lifetime Fitness - Life Time, Inc. Full timeCompany Overview">Lifetime Fitness - Life Time, Inc. is a leading health and wellness company dedicated to helping individuals achieve their fitness goals. We are committed to providing an exceptional member experience through our state-of-the-art facilities, expert trainers, and personalized services.">Salary">The estimated salary for this role is $90,000 -...
-
Elevated Team Member
3 weeks ago
Boulder, Colorado, United States ELEVATED INC Full timeCustomer Experience Specialist Opportunity at Elevated IncWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our Elevated Inc team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.About the RoleThis...
-
Club Experience Coordinator
3 weeks ago
Boulder, Colorado, United States Crunch Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Crunch Fitness. As a key member of our staff, you will be responsible for providing exceptional service to our members and guests, ensuring their needs are met and exceeding their expectations.Duties and ResponsibilitiesProvide excellent...
-
Customer Experience Specialist
3 weeks ago
Boulder, Colorado, United States Bank of Montreal Full time**Job Overview**At Bank of Montreal, we're committed to delivering exceptional service to our customers and prospects. As a Customer Experience Specialist in our Retail Banking team, you'll play a key role in identifying customer needs and providing advice and guidance to help them achieve their financial goals.**What You'll Do**Deliver outstanding service...
-
Health and Safety Specialist
4 weeks ago
Boulder, United States Winter Park Resort Full timeWho We Are: At 67 miles away, Winter Park is the closest ski resort to Denver. Whether you are looking to have your first taste of a winter season or to build a long-term career, we have something for everyone. Medical, dental, vision, life, paid parental leave and more for eligible employees Mental health resources for all employees Food & beverage and...