Customer Care Specialist

4 weeks ago


Lombard, United States TRIUNE Health Group Inc Full time
Description TRIUNE Health Group is a growing national managed health care company, in its 34th year of business. Our staff works diligently to reduce the impact of injuries, improve health and wellness, and lower the costs for Healthcare and Workers' Compensation. TRIUNE Health Group is a mission-driven company whose success comes from improving the lives and business of each person with whom we work with. Here at TRIUNE we pride ourselves on ensuring that each Office Support Specialist member knows that they are a vital member of our Team Working with our highly skilled and experienced staff of professionals, we provide our Office Support Specialist the tools and support to be truly successful at work, and still stay balanced in your personal life Requirements Full-time In Office 8 Hour Work Shift: 9:00AM - 5:00PM The ideal candidate should have: · Associates degree · Excellent written and verbal communication skills · Cover letter (required to qualify) · Computer skills: Microsoft Office and typing skills · Problem solving professionalism and organizational skills · High attention to detail · Any knowledge of medical / insurance terminology or worker's comp · Bilingual skills (a plus) Essential requirements our Office Support Specialist team player should have: · A prompt and timely daily shift start · A positive and self-starter attitude · Ability to prioritize and have time management · Ability to handle a fast-paced environment · Ability to think through problems to find solutions · Attention to detail · An upright character Duties will include: · Data entry · Maintaining case files · Document editing and processing · Answer and direct incoming calls in a professional manner · Provide administrative support · Additional tasks in an office setting as assigned · Collaborating with a team Benefits: · Company paid Life Insurance · Company paid STD and LTD401(k) · 401(k) · Medical · Dental · Vision · Vacation Time-off · Sick Time-off · Holiday Pay Why work with TRIUNE Health Group as an Office Support Specialist? · Count on the stability of a 35-year, 2nd generation family-owned company that cares. · Experience our culture of ‘People Helping People' where no one is a number, and our Office Support Specialist team is treated with dignity and respect. TRIUNE Health Group is an equal opportunity employer. TRIUNE Health Group is a values-based company, salary commensurate with industry compensation and experience.

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