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Change Management Specialist

3 months ago

North Liberty, United States GreenState Credit Union Full time
GreenState Credit Union

Change Management Specialist

US-IA-North Liberty

Job ID: 2024-3727
Type: Exempt Full-Time
# of Openings: 1
Category: Operations
GreenState Credit Union

Overview

The Change Management Specialist is responsible for building an internal capability and lead significant efforts in support of our business transformation strategy. This candidate should possess excellent
interpersonal and communication skills to help build and foster change management related capabilities to support strategic and project-based initiatives. Responsibilities include managing the intake, selection and prioritization processes and helping ensure the GreenState Change Management processes are adhered to across the cooperative.

GREENSTATE CULTURE:

At GreenState, we exist to create lasting value for those we serve. We do this by putting immense value into our employees, members and communities. We empower our employees to create endless opportunities, which will then impact the lives of our members and enhance the vitality of our communities.

Salary range for this position is $79,173.90- $105.966.64/yr with a progressive benefit package.



Responsibilities

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed, and are subject to change:

  1. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's
    mission and vision.
  2. Demonstrates a positive member service (internal and external) focus at all times.
  3. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and
    responsibilities.
  4. Ensures confidentiality of member information.
  5. Supports a diverse and inclusive work environment.
  6. Identifies, promotes, and evaluates idea driven solutions and innovations.
  7. Identify and align relevant stakeholders.
  8. Facilitate change management deliverables and ensure they are completed to a high level of
    quality, on schedule, and compliant.
  9. Monitor, control, and report change management progress and risks to program leadership.
  10. Identify technical issues affecting engagement and propose solutions.
  11. Communicate timely and relevant information through an integrated, cross-functional strategy.
  12. Ensure effective communication of changes, including audience, format/method and cadence.
  13. Develop effective collaboration and relationship building amongst multiple departments including
    IT, business units, and others.
  14. Document meeting discussion and publish meeting minutes with action items.
  15. Engage in collaborative and constructive dialogue to evaluate progress against change
    objectives.
  16. Identifies process strengths and weaknesses; researches and recommends areas of
    improvement for overall productivity and efficiency, defines and implements plan of action.


Qualifications

  1. Bachelor’s degree in business or related field and/or equivalent years' experience required.
  2. 3+ years of experience in Change Management with a proven record of delivering change
    strategy, engagement, communication, and training strategies and tactics in support of people,
    process, and technology. (Change Management certification is a plus.)
  3. Financial services industry experience preferred.
  4. Organizational strategy and design, and/or organizational development experience is a plus.
  5. Experience working with and supporting corporate leadership in driving change.
  6. Experience working within a matrixed organization.
  7. Demonstrated ability to effectively build and manage stakeholder relationships.
  8. Experience in project management approaches, tools and phases of the project lifecycle a plus.
  9. Ability to design, lead and manage large group meetings.
  10. Ability to collect and analyze quantitative and qualitative data to generate fact-based
    recommendations and measurement of progress.
  11. Ability to perform job responsibilities with discretion and judgment.
  12. Strong organizational skills and ability to follow up on assigned tasks and document activities.
  13. Ability to work with highly confidential information in a discretionary manner.
  14. Good analytical skills with strong verbal, written, and interpersonal communication abilities.
  15. Ability to complete tasks with minimal to moderate supervision.

Reporting Relationship
Reports to the Program and Change Management Director

Supervisory Responsibilities
This position is not responsible for the supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans, and individuals with disabilities to apply for openings with the credit union. #ID

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